Senior Network Engineer / Solution Architect

Managed field deployments for network, security, and telecommunications systems; handled physical security system installation and repair dispatches; translated business needs into technical models; designed and built information systems infrastructure; delivered security system solutions and technical consultancy; reviewed business modeling and growth analysis.

Executed IT security projects; served as SME for IT security and network technology services; supported main and remote campus networks and unified communications; coordinated with vendors; conducted security audits and assessments; investigated security events; oversaw network operations across more than 130 sites in the United States.

Managed network team operations; designed and implemented IT services and solutions with emphasis on network and unified communications infrastructure; provided advanced support for digital plant services; handled problem management and service interruptions; wrote technical specifications and project artifacts; participated in project meetings.

Led security engineering efforts for a financial banking client; partnered on multi-million dollar projects; delivered information security controls; drove data loss prevention best practices; helped define strategy, roadmaps, governance routines, and controls; designed secure solutions to meet client needs and audit findings.

Led architecture and network infrastructure for regional and global presence; managed service desk escalations; designed, implemented, and tested network infrastructure; supported Layer 2 and Layer 3 protocols; monitored network activity; architected AWS connectivity across multiple availability zones and on-premises datacenters.

Translated business needs into technical models; designed and built information systems infrastructure; delivered security system solutions and technical consultancy; reviewed business modeling and growth analysis.

Drove architectural change to network infrastructure and managed services; planned and executed network and cloud performance optimizations; built frameworks using cloud security and compliance standards; introduced ITIL-based improvements; developed policies, standards, test processes, and monitoring automation.

Supported inside sales growth through technical sales engineering; coached account executives; prepared RFP responses; designed cost-effective solutions; solved configuration challenges; helped increase revenue and position products in the market.

Helped build managed service center and NOC; developed SOPs; monitored and troubleshot cloud and data center issues; maintained virtualized environments; used open-source monitoring tools; performed network maintenance; used shell automation and scripting; supported incident response and DDoS mitigation.

Resolved customer issues for cloud-based systems; supported volume encryption for virtual environments; troubleshot PKI and CAC readers; served as primary support liaison; managed support engineers; contributed to development cycles, testing, documentation, and resource planning.

Developed SOPs; led integration and support department; managed support requests and installations; acted as SME; trained technicians and users; reviewed project proposals; configured network requirements for video streams; monitored SAN and microwave/wireless links.

Responded to network monitoring alerts; troubleshot tickets; managed Layer 2 and Layer 3 technologies; created SONET circuits; provisioned T1 Ethernet IP services; performed loopback testing; resolved traffic shaping and aggregation issues.

Maintained and upgraded communication infrastructure; supported LAN, VoIP, WLAN, firewalls, routers, switches, and wireless access points; integrated CCTV and physical access systems; hardened network devices; performed R&D for new technology integration.

Installed and maintained broadband communications using satellite systems and Cisco VSAT; mounted and positioned antennas; configured and troubleshot WLAN links; installed and maintained servers.

Managed WAN and LAN infrastructure upgrades; supported satellite communication systems and RF equipment; prepared IT reports; maintained inventory databases; administered IT infrastructure; repaired communication equipment; maintained PBX and VoIP systems.