General Manager

Rate, USD
$25 / hour
Work schedule
Full Time,
Language skills
Available for Hire
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About me

As a senior obtaining a degree in Business Marketing from Cal State Fullerton, I have acquired a strong understanding of business principles, strategic planning, and effective management practices. My coursework, coupled with my determination to learn and grow, makes me a promising candidate for this role. I am eager to put my skills into action and make a positive impact on any company I work with.

Professional area


August 2022/June 2024 Bachelors in Business Marketing @ Cal State University Fullerton

In my senior year of getting my Bachelors


August 2021-February 2023 Assistant Sales Manager @ StretchLab

Opened and closed store, set up registers and secured cash.
Promoted exceptional levels of customer service by asking open-
ended questions and assisting clients on sales floor.
Oversaw office operations and maintained store compliance.
Helped sales professionals finalize customer sales and handled
escalated concerns.
Developed effective sales team members through highly
individualized coaching.
Enhanced sales volume through skilled support to both new and
inactive customers.

April 2018-August 2021 General Manager @ Luxury Nails & Spa

Coached and developed store associates through formal and
informal interactions.
Oversaw aspects of maintenance, inventory and daily activity
Answered customer questions and addressed problems and
complaints in person and via phone.
Supervised cashiers in processing credit, debit and cash payments to
streamline sales.

August 2021-January 2022 Guest Service associate @ European wax center

Ran reports detailing daily guest numbers, accounting expenses and
income and room service usage.
Greeted visitors and customers upon arrival, offered assistance and
answered questions to build rapport and retention.
Oversaw fast-paced front desk operations and guests’ needs at busy
Confirmed appointments, communicated with clients and updated
client records.
Managed multiple tasks and met time-sensitive deadlines.
Welcomed large volume of guests and improved overall customer

June 2019-October 2020 Assistant Branch Manager @ Vector Marketing

Developed loyal and highly satisfied customer base through
proactive management of team customer service strategies.
Offered hands-on assistance to customers, assessing needs and
maintaining current knowledge of consumer preferences.
Achieved recognition for contribution to store success by optimizing
Mentored sales team in applying effective sales techniques and
delivering top-notch customer service.
Helped with planning schedules and delegating assignments to meet
coverage and service demands.
Reviewed sales and gross profit reports to determine options for
increasing market growth.
Set and enforced policies focused on increasing team productivity
and strengthening operational efficiency.
Conducted weekly staff meetings to motivate staff members, address
concerns and questions, plan improvements, and evaluate progress
toward goals.
Assessed job applications and made hiring recommendations to
bring in top candidates for key vacancies.
Supported increase the office productivity by 40%

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