UX Research Director
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
UX leader with more than 20 years of experience building teams, creating strategies and mentoring practitioners. Deep experience with retail, banking, HR and healthcare from the provider, payer, client and patient perspectives.
Professional area
Education
- 1999-2001 Human Computer Interaction @ Illinois Institute of Technology
- 1988-1991 English/Journalism @ University of Illinois
Experience
- 2022-2023 Head of User Research @ MyHealthTeam
- 2019-2022 Provider Experience Manager @ Cigna
- 2001-Present UX Research Director @ BGV Consulting
- 2013-2019 Director, UX Research, Digital Studio @ Perficient
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