"Junior Security Analyst " "IT Support Specialist"

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

Program Manager transitioning back into Cybersecurity Engineer role after completing BSc in Cybersecurity and accomplishing many governmental and healthcare projects. Pursuing my Master’s in Cybersecurity to strengthen my understanding of that field. Diverse experience in people management, coding, team collaboration, and automation skills. Over five years of experience managing global teams of 5-10 people and working with cloud-based data. Improving system vulnerability at the government level by 40% through ethical hacking and social engineering.




Education

2016 - 2019 Cybersecurity @ SUNY Albany

Experience

Apr 2023 - Aug 2023 Program Manager @ Memorial Sloan Kettering Cancer Center

• Facilitating programs to help bridge the gap between managers and individuals who work under them. The programs facilitated were 80% effective in helping according to managers and Human Resource personnel.
• Streamlined internal processes by automating data entry tasks using Power Automate, reducing manual errors by 75%.
• Developed and executed a comprehensive training program for managers to enhance their communication and leadership skills, resulting in a 30% increase in staff satisfaction ratings.
• Maintaining flexible, innovative, solutions for the team to be able to finish task for the Vice President, resulting in meeting timelines 60% faster than normal.

Jun 2020 - Apr 2023 Program Manager @ PanaBIOS Ghana

• Managed and coordinated communication efforts with a diverse team of 10 stakeholders across multiple countries, resulting in improved collaboration and efficiency.
• Coordinated and executed training programs for over 500 laboratories, 6 major airlines, and over 700 airport employees across 10 countries, resulting in a successful onboarding rate of 95% within the first 12 months
• Conducted regular audits and vulnerability assessments to identify potential security gaps, leading to a 95% improvement in overall data privacy compliance.
• Implemented an online platform for travelers to schedule appointments and track their vaccination history, resulting in a 60% reduction in administrative tasks for staff.

Nov 2019 - May 2020 Software Engineer @ CERGIS - Uni. of Ghana

• Solely mapped 2 geographical areas as part of a Geographic Information System project to improve remote sensing for land change in Ghana.
• Built a web application with 7 software engineers that was used successfully by the Water Sector to map out rural areas in Ghana for resource allocation analysis, increasing awareness of such areas by 50%.
• Developed sections of the corporate website with 2 engineers using HTML and CSS, increasing website engagement by 20%.
• Conducted A/B testing of remote sensing software application, identifying, and resolving 20% of the bugs and glitches, resulting in improved overall performance and user experience.

Oct 2019 - Mar 2020 Cybersecurity Analyst @ Nuclear Regulatory Authority

• Performed random security inspections for 200 employees to ensure the validity and safety of all technical operations.
• Performed threat analysis in a 24/7 environment, mitigating and managing all threats and risks to the company.
• Organization high-level, detail-orientated reports across multiple deadlines, while maintaining 80% effective communication cross-functional with 5 teams.
• Employed automatic updates and trained 200 employees on cyber security best practices which reduces the risk of attacks by 200%.

Jan 2017 - May 2019 Information Technology Specialist @ SUNY Albany

• Managed over 50 customers’ and reviewers’ expectations, effectively reducing daily customer complaints by 65% within the first 4 months.
• Troubleshoot, fixed hardware, and ran security software measures for over 500 students, increasing company revenue by 10% due to the number of students entering daily.
• Adapted a high workflow for the ATV team to be able to deliver 40% of their announcements more clearly.


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