Senior Product Manager

* Establishing a high performing product management practice
* In charge of release management and planning across multiple products
* Creating product roadmaps across multiple products
* Implementing an internal and external communication strategy
* Conducting market analysis and competitor analysis
* Implementing processes to gathering customer feedback and prioritize feature request for biggest business impact
* Communicating with a diverse set of customers and stakeholders
* Acting as the glue between marketing, customer success, development and business
* Hiring the future of Loadlink’s IT staff
* Ensuring maximum value by prioritizing the backlog and future releases* Establishing a high performing product management practice * In charge of release management and planning across multiple products * Creating product roadmaps across multiple products * Implementing an internal and external communication strategy * Conducting market analysis and competitor analysis * Implementing processes to gathering customer feedback and prioritize feature request for biggest business impact * Communicating with a diverse set of customers and stakeholders * Acting as the glue between marketing, customer success, development and business * Hiring the future of Loadlink’s IT staff * Ensuring maximum value by prioritizing the backlog and future releases

* Working with clients to understand their requirements, thinking strategically to assess and analyze what is needed to bring complex solutions to life
* Conducting software demonstrations to various levels across governments
* Collecting, analyzing and reporting on all competitive intelligence related to customers, competitors, suppliers and industry players/partners
* Lead new directions for the R&D team and explore the options for bringing new solutions to existing and new markets
* Product expert providing guidance to product owners and trusted partner in RFP responses
* Thinking strategically about the product roadmap across four products
* Aligning project schedules with product roadmap

• Worked directly with end users and stakeholders to capture and analyze challenges to their workflow
• Gathered and documented requirements for Content Management Systems for small to enterprise size projects (+200,000CAD).
• Prioritized work within an agile team and maintained a backlog of future work for across multiple clients across industries simultaneously.
• Owned and managed backlog grooming, prioritize user stories, create acceptance criteria and drive testing and delivery
• Assisted in providing budget updates and timelines to clients and stakeholders
• Managed a diverse agile team consisting of one UX designer and four developers.
• Assisted in interviewing and hiring for QA and developer roles.
• Assisted in the continuous improvement of the SDLC across the four development teams.
• Translated Statement of Work requirements into clear and concise business requirements readable and understandable by both development team and business owners.
• Facilitated in person and remote workshops with technical and non-technical clients and document solution requirements.
• Established a client approval process for solution specifications.
• Developed user manuals for clients to ensure successful adoption of new features.
• Acted as the final test resource ensuring the business requirements were met.

• Worked with business owners and stakeholders to capture and analyze challenges and changes to their workflow
• Gathered and documented requirements for a COTS Business Registry System for federal, provincial and government clients in North America.
• Produced a Requirements Traceability Matrix for a project with a +900 pages solution specification ensuring traceability from the Business Requirements Documents to solutions specification to test cases.
• Assisted in the continuous improvements of the SDLC across the company.
• Assisted in the transition from a waterfall development method to a more agile inspired development and delivery method.
• Assisted with manual Business Driven Testing and writing test cases using the Gherkin Syntax.
• Assisted the test lead with bug triage as part of the clients’ UAT life cycle.
• Set up Confluence to pull bugs from JIRA to produce testing reports.
• Started the Social Committee to facilitate more social events for the employees.

• Created a communication strategy for the Enterprise Architecture team to explain the value of the practice inside Cisco.
• Created project plans for activities needed to increase the user experience of the Enterprise Architecture practice.
• Investigated how to measure the value of Enterprise Architecture as part of my Master Thesis.
• Gathered requirements for a new HR/Recruiting system via Webex Conference call.
• Got certified in the Enterprise Architecture methodology and received training in modeling tool.
• Assisted the Data Modelers in the Enterprise Architecture team with creating architectural models.