Business professional

▪ Assisted with and performed all daily office functions of the Governor’s intergovernmental affairs and piedmont regional office in Charlotte
▪ Assisted with all official visits by the Governor
▪ Developed a strategy for student outreach at Johnson C. Smith University

• Proper vocal health, posture, ear training, and vocal techniques
were taught
• Both my elementary, and combined high/middle grade choirs for a
major showcase in front of their peers, parents, faculty, and staff
• High school students were effectively trained within intricate small
groups as worship leaders performing weekly to their peers, faculty, and staff during their chapel sessions

• Handle 90+ calls daily, with duties including maintaining spreadsheets, conducting research, writing/responding to constituent mail, and participating in meetings
• Completed travel scheduling process and memos both internally and externally for executive staff
• Signing up new sponsors, retrieving sponsor’s data, presenting relevant campaign information, and following up with request from support
• Coordinated with other organizations during travel, including media, nonprofits, Fortune 1000/500 companies as necessary

• Handled escalated calls from customers regarding orders unfulfilled
• Used handheld scanner to identity items that were required at the sales floor
• Trained sales associated in company polices and procedures