Enthusiastic professional with a strong background in customer service and leadership roles. Committed to providing exceptional service and fostering positive work environments. Eager to leverage my existing skills while embracing new challenges, and actively seeking opportunities to learn and grow in a dynamic environment.
• Delivered exceptional customer service, skillfully managing and directing important calls.
• Managed office supplies efficiently, ensuring seamless ordering and organized
• Handled incoming and outgoing mail, guaranteeing timely and accurate processing.
• Utilized QuickBooks for invoice and statement entry, maintaining precise financial
• Managed driver timecards through TimeNet, meticulously reviewing and correcting
• Collaborated with myBBSI to compile and finalize payroll, ensuring accuracy and
• Maintained organized document filing and scanning for easy retrieval.
• Effectively communicated and documented memos for accurate record-keeping.
• Demonstrated exceptional leadership by fostering a positive and productive team
• Provided excellent customer service while educating guests about winemaking and
• Managed product orders, ensuring inventory met customer demand and learning about
• Promoted wine sales and wine club membership benefits, contributing to revenue
growth and an increase in membership sign-ups.
• Handled POS transactions, merchandise stocking, and maintaining wine bar cleanliness.
• Embraced the opportunity to learn about winery operations and industry practices.
• Led a team of baristas, ensuring smooth operations and high-quality product delivery.
• Developed meaningful customer connections and contributed to a welcoming
• Trained and mentored baristas, continuously learning and adapting to evolving
• Proficiently managed food and beverage preparation, crafting quality beverages.
• Took orders, maintained cleanliness, and demonstrated eagerness to learn new
• Provided attentive customer service, building positive guest relationships. • Managed order-taking, food preparation, and dining area maintenance.
• Ensured cleanliness of the workspace, dishes, and facilities.