Virtual Assistant

Rate, USD
$13 / hour
Work schedule
Full Time, Contract, Part Time,
Language skills
English
Available for Hire
Yes
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About me

Enthusiastic and out-going individual with upwards of 1+ years of superb customer service including overlapping experience in cash handling, inventory management and data entry. Self-motivated individual with the ability to multi-task, work in a fast-paced environment, can also work well with a team or independently




Education

05/2020 Diploma @ Stepping Stones High School

Experience

03/23-07/23 Office Assistant @ Equus Workforce Solutions

β€’Assist tds with updating Trainees information
β€’Note-taking for meetings
β€’Provided email support for intake forms and client questions and concerns
β€’Kept track of correspondents and inquiries

12/22-01/23 Office Assistant @ Equus Workforce Solutions

β€’Managed data concerning trainees
β€’Contacted trainees to update records and monitor success/advancement
β€’Collaborated with my co worker to come up with efficient systems
β€’Practiced professionalism to assure comfortability with clients
β€’Logged feedback received from clients

07/22-09/22 Cashier @ The Frame Up

β€’Managed transactions with customers using cash registers
β€’Use software to monitor demand and document characteristics of inventory
β€’Place orders to replenish stock avoiding Insufficiencies or excessive surplus
β€’Resolve customer complaints, by providing relevant information and assistance
β€’Scan goods and ensure pricing is accurate
β€’Track transactions on balance sheets and report any discrepancies
β€’Handle merchandise returns and exchanges

05/22-06/22 Cashier @ DoughBoy Pretzels

β€’Take customer orders at the window
β€’Receive payments and present change to customers
β€’Pack food items, make handmade beverages, and fill beverage cups
β€’Provided and ensured quality meals and appetizers

08/21-09/21 Cashier @ Pdq

β€’Provided a positive customer experience with fair, friendly, and courteous service.
β€’Registers sales on a cash register by taking orders verbatim.
β€’Resolved customer issues and answered questions efficiently.
β€’Use a cash register and/or point-of-sales (POS) system
β€’Defused several situations with communication alone (irate customer).


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