Virtual Assistant

Rate, USD
$13 / hour
Work schedule
Full Time, Contract, Part Time,
Language skills
English
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About me

Enthusiastic and out-going individual with upwards of 1+ years of superb customer service including overlapping experience in cash handling, inventory management and data entry. Self-motivated individual with the ability to multi-task, work in a fast-paced environment, can also work well with a team or independently




Education

05/2020 Diploma @ Stepping Stones High School

Experience

03/23-07/23 Office Assistant @ Equus Workforce Solutions

•Assist tds with updating Trainees information
•Note-taking for meetings
•Provided email support for intake forms and client questions and concerns
•Kept track of correspondents and inquiries

12/22-01/23 Office Assistant @ Equus Workforce Solutions

•Managed data concerning trainees
•Contacted trainees to update records and monitor success/advancement
•Collaborated with my co worker to come up with efficient systems
•Practiced professionalism to assure comfortability with clients
•Logged feedback received from clients

07/22-09/22 Cashier @ The Frame Up

•Managed transactions with customers using cash registers
•Use software to monitor demand and document characteristics of inventory
•Place orders to replenish stock avoiding Insufficiencies or excessive surplus
•Resolve customer complaints, by providing relevant information and assistance
•Scan goods and ensure pricing is accurate
•Track transactions on balance sheets and report any discrepancies
•Handle merchandise returns and exchanges

05/22-06/22 Cashier @ DoughBoy Pretzels

•Take customer orders at the window
•Receive payments and present change to customers
•Pack food items, make handmade beverages, and fill beverage cups
•Provided and ensured quality meals and appetizers

08/21-09/21 Cashier @ Pdq

•Provided a positive customer experience with fair, friendly, and courteous service.
•Registers sales on a cash register by taking orders verbatim.
•Resolved customer issues and answered questions efficiently.
•Use a cash register and/or point-of-sales (POS) system
•Defused several situations with communication alone (irate customer).


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