Retention Specialist
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
15 years of customer service and management with an aptitude for problem solving and deescalations. I have a passion for processes and equality that help tremendously when building rapport with my team members.
Professional area
Skills
Account ManagementAdaptabilityAnalytical SkillsClient Relationship ManagementClient RetentionCommunication skillsConflict ResolutionCritical ThinkingDependableEffective CommunicationEmpathyFlexibilityGoogle AppsHonestyManage ConflictsManagementMicrosoftMicrosoft 365OperationsOperations ManagementPaymentsProblem ResolutionProblem SolvingProcess ImprovementRapport buildingStrategic MindsetStrategy DevelopmentTeam BuildingTeam LeadershipTeam Management
Education
- 08/08 - 12/17 Spanish, International Studies, Communications @ Indiana University Southeast
2 bachelors degrees with a minor in Communication
Experience
- 08/12 - 05/20 Catering Manager @ Centerplate
Unemployed due to Covid
- 04/08 - 07/17 Suite Supervisor @ Levy Restaurants
- 05/21 - Current Retention Specialist @ Global Payments
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