Supervisor Call Center
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time, Part Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
Almost 20 years in a customer support In various areas, the last 18 being in healthcare administration for the military. The last 6 years, I Currently Supervise a team of 16 at Ft Carson’s medical appointment call center, where we schedule over 200,000 active duty soldiers and their dependents.
Professional area
Skills
Active ListeningAdaptabilityAdministrationAdministrative DutiesAdministrative TasksAppointment SchedulingBillingCoachingCommunication skillsComputer KnowledgeCustomer and Client SupportCustomer ServiceCustomer SupportEffective CommunicationEMR systemsExcellent Communication skillsLeadershipManagementMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMulti-taskingOffice AdministrationPhone SupportProject ManagementSAPSQL ServerTelephone EtiquetteTrainingTyping
Education
The user has not yet completed this section
Experience
- April of 2023. Supervisor @ Gce Global
- 2017 to April 2023. Supervisor @ Kat mai
- 2012 to 2017. Quality monitor @ Cherokee health services
- 2009 to 2012. Teamlead @ Glacier technologies
- 2005 to 2008. Medical appointment, Clark. @ Humana
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