Human Resource Generalist

• Analyzed and audited information on Form I-9 to guarantee compliance with government regulations.
• Reduced Form I-9 user errors by 10% by sending bi-weekly reports to interim managers.
• Collaborate proactively with the team to develop a comprehensive I-9 compliance Standard Operating Procedure (SOP).
• Utilized advanced Excel functions to analyze and cross-reference employee data from HR systems, ensuring 100% accuracy in I-9 inputs.
• Effectively communicated with LDP and GOSs via ServiceNow, emails, and calls to address and resolve an average of 15 concerns related to permissions, acceptable documentation, and technical problems.

• Proficiently set up, executed, and dismantled New Hiring Events (NHE) and New Hire Orientations (NHO) to fulfill labor order demands. Conducted post-event audits, achieving a 98% compliance rate.
• Initiated candidate onboarding and effectively matched them to the appropriate requisition, reducing onboarding time by 20%.
• Ensured 100% compliance with work authorization documentation for all associates, significantly reducing compliance-related issues.
• Actively participated in offsite events such as community fairs, hiring events, and job fairs, resulting in a 25% increase in candidate pool size.

• Successfully executed associate onboarding programs, resulting in a 20% improvement in new hire satisfaction scores.
• Continually refined learning tools and techniques across the delivery station, resulting in a 15% improvement in associate skill development.
• Improved associates’ job-related skills, leading to a 10% increase in overall performance ratings by conducting spot audits and implementing hands-on training if needed.
• Supported the updating of Standard Operating Procedures (SOPs) and certification of associates and managers, ensuring compliance with a 100% certification rate.