Forward-thinking team leader skilled at operating departments efficiently to meet goals.
Scheduled 130 appointments per week while handling calendars for senior leadership.
Seamlessly interacted with colleagues to plan and complete special projects.
Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to
facilitate successful trips.
Investigated payroll variances of employee claims to resolve discrepancies and balance
Wrote and enforced administrative procedure plans to reduce errors and prevent process
Managed multiple tasks and met time-sensitive deadlines.
Perform payroll management of 60 employees through Quickbooks in multiple states.
Created expense reports, budgets and filing systems for management team.
Used QuickBooks for 5 years to produce weekly invoices.
Coordinated meeting and work schedules for staff teams and executives.
Managed daily invoices, reports and proposals
Managed and tracked expenses to meet company budget requirements.
Entered customer information and updates in database system to track leads, interactions, and propel business opportunities.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Collaborate with real estate companies to assure presentable houses for sale to increase profitability.
Set up and negotiated contracts to obtain favorable pricing and delivery structures.
Built relationships with vendors to negotiate ideal terms for purchases.
Resolved invoice and payment issues to facilitate prompt payment to suppliers.
Conducted spending analysis to identify cost-saving opportunities.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands.
Analyzed existing systems to retrieve information through databases to solve department needs
Collaborated closely with upper 4 management to drive strategy through development and
implementation of new processes.
Developed and updated spreadsheets and databases to track, analyze and report duties.
Consulted with manager on departmental policies and projects.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct
activities and communicated instructions.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Handled client correspondence and tracked records to foster office efficiency.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Handled 350+ calls of inbound calls from patients needing to be screened for financial and
Used computer eligibility tool to determine patient eligibility for financial support
Conducted appropriate application support that should be provided based on state regulations
Handled sensitive information and maintain HIPAA compliance.
Supported Compliance Program by adhering to policies and procedures pertaining to HIPAA,
FDCPA, FCRA, and other laws applicable to business practices
Followed guidelines when reviewing applicant data to determine eligibility for economic
Developed extensive fact-checking and research skills as result of continuously reviewing
different programs and options.
Educated patients on eligibility and affordability options by offering insightful information.
Documented all communication with applicants and inputted information into system using Epic.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues
related to our products and services.