Business Manager/program Manager

Oversees all sales and operations for Sunbelt Rentals Climate Control San Diego and Orange County divisions, renting temporary heating, cooling, and air purification equipment to both B2B and B2C clientele
Ensures proper governance and business compliance with all Sarbanes Oxley requirements and company policies through ongoing monitoring and reporting effectively communicating all results
Collaborates with internal auditors when setting up new business, ensuring timely updates on deadlines for process implementation and quality management action plans
Retains documentation for all results and risk and mitigation plans to use a s reference in an effort to prevent repeated missteps
Analyzes monthly Profit and Loss Report (P&L), Annual Statements, and other financial reporting to identify current financial progress, develop plans of improvement, and implement those plans with timelines of execution
Executed weekly,monthly, and quarterly sales meetings with immediate sales staff to identify project opportunities
Assess Sales representatives performance through Key Performance Indicators (KPI), P&L, Territory Mapping (ARCGIS), Power of Sunbelt Effectiveness (POSB)
Develops qualitative and quantitative sales goals on weekly, monthly, and annual basis through goal setting in CRM’s QUE and Accelerate
Leads process improvements for Sales Rep, Branch Manager incentive plans based on relevant identified risks and performance metrics
Delivers comprehensive presentations of technical and financial data to all levels of business including customer base, identifying risks and mitigations for programs.
Draws upon soft and hard skills when managing employee concerns and frustration surrounding high stake deadlines
Creates project systems and scopes in tandem with customers, paying special attention to budget/cost timelines and execution
Analyzes Accelerate, ArcGIS, Excel, and Trailing twelve-month reports to identify underserved market segments and average discounts.
Co-manages development of career paths for all direct employees cultivating a culture of learning and continuous improvement
Keeps an organized and comprehensive schedule to maximize productivity and meet overlapping and competing deadlines
Serves as motivator and resource for new company initiatives to sales staff, using skills to influence staff for buy in and execution of initiatives
Named to Market/District Leader Steering Committee in 2021 responsible for developing training curriculum for future Market/District Leaders including audit processes

Managed multiple roofing distribution locations servicing B2B and B2C. Total locations revenue valued at $15million, beating budgeted expectations by 15%
Provided initial engagement in plan design strategic initiatives to ensure business was operating efficiently and justly
Worked with internal auditor to ensure newly acquired businesses were SOX compliant
Communicated findings within audit and formed process improvement plans for at risk branches
Developed over 20 employees, 12 earned high merits and were promoted within a year of mentorship
Coordinated customer projects including inventory, workflow, and billing.
Conducted weekly inventory evaluations to identify product selling potential as well as inventory discrepancies
Scheduled and facilitated debriefs with the sales team to determine sales opportunities and customer service wins as well as areas of improvements
Analyzed branch Profit & Loss reports and developed action plans to increase sales and lower operating expenses. Increased profit 12% year over year
Improved vendor relationships and supply chain logistics ensuring best value for cost of goods sold and trucking
Improved safety compliance with Occupational Safety and Health Administration (OSHA) and company policy resulting in a 60% reduction in OSHA recordable incidents
Conducted nation-wide conversions for recent company acquisitions. Involved training of staff, changing over of computer systems, and setting up new branch procedures including all audit related processes

Campaign Manager, Mayor Racquel Vasquez Re-election Campaign,San Diego, 06/2020-01/2021
Managed the re-election campaign for the Mayor of Lemon Grove Racquel Vasquez resulting in re-election in July 2021
Ran a successful campaign resulting in re-election of Mayor Vasquez
Recruited, trained, and organized over 50 volunteers to canvas 100 square miles
Prepared campaign materials such as social media posts, flyers, and yard signage
Organized and scheduled community outreach events on behalf of Mayor Vasquez
Ensured campaign compliance with state and federal campaign laws
Monitored and directed official campaign email and social media accounts
Served as communication facilitator for key endorsements
Performed speech highlighting key campaign points at 3rd annual “Politics in Paradise” political event on behalf of Mayor Vasquez
Worked with local news stations to gain media exposure for the campaign
Briefed Mayor before all speaking events
Spearheaded weekly strategy meetings to increase popularity among voters

Manager, UCI Sports Equipment Center,Irvine, 9/ 2013 - 6/2016
Managed the day to day operations of the UC Irvine equipment center overseeing 10 employees scheduling, and game day set up/takedowns
Set schedules for all employees within organization
Conducted weekly meetings incorporating multimedia with staff to ensure customer service effectiveness
Cross collaborated with media and grounds staff to ensure game day accessibility and exposure
Implemented process improvements for operational staff, improving response time and employee retention in peak season
Worked with local vendors to garner sponsorships for field and facility improvements
Devised strategy to make game day experiences customer centric, boosting revenue and ticket sales

Managed the day to day operations of the UC Irvine equipment center overseeing 10 employees scheduling, and game day set up/takedowns
Set schedules for all employees within organization
Conducted weekly meetings incorporating multimedia with staff to ensure customer service effectiveness
Cross collaborated with media and grounds staff to ensure game day accessibility and exposure
Implemented process improvements for operational staff, improving response time and employee retention in peak season
Worked with local vendors to garner sponsorships for field and facility improvements
Devised strategy to make game day experiences customer centric, boosting revenue and ticket sales

Lead production assistant for game day and studio film and photography for the Golden State Warriors.
Filmed and edited features shown during home games.
Filmed practices and press conferences.
Coordinated interviews with players such as Kevin Durant and Steph Curry.
Served as Interview Facilitator.
Created interview questions for in house reports.
Served as head of Production Assistant group.
Filmed community and team based highlight video creations.
Scheduled and coordinated video shoots with Bay Area community stand-outs.

Managed the re-election campaign for the Mayor of Lemon Grove Racquel Vasquez resulting in re-election in July 2021
Ran a successful campaign resulting in re-election of Mayor Vasquez
Recruited, trained, and organized over 50 volunteers to canvas 100 square miles
Prepared campaign materials such as social media posts, flyers, and yard signage
Organized and scheduled community outreach events on behalf of Mayor Vasquez
Ensured campaign compliance with state and federal campaign laws
Monitored and directed official campaign email and social media accounts
Served as communication facilitator for key endorsements
Performed speech highlighting key campaign points at 3rd annual “Politics in Paradise” political event on behalf of Mayor Vasquez
Worked with local news stations to gain media exposure for the campaign
Briefed Mayor before all speaking events
Spearheaded weekly strategy meetings to increase popularity among voters

Program Management,Operations Information Systems & Data Analysis, Quantitative Analysis, Organizational Strategy, Managerial Economics, Marketing, Advanced Management Communications, Accounting, Finance