About Me
Automotive Industry professional with customer, dealer body, and executive facing experience. Looking to leverage my automotive skills and knowledge, within the Automotive Industry.
I am a graduate of Florida International University with a Bachelor's Degree in Business Management. I have both mechanical and working knowledge of most vehicle types, as well as exeperience with the inner workings of the Automotive Industry through tenure at two major Automotive Manufacturers.
Skills
PythonCustomer ServiceData AnalysisSalesProcess ImprovementCustomer SuccessRisk ManagementStrategic PlanningData AnalyticsTechnical SupportMarket ResearchMentoringClient Relationship ManagementScrumSales ManagementMarketing StrategyClient ManagementBusiness AnalysisProcess OptimizationCustomer RetentionSales OperationsMarketing AnalyticsBusiness ManagementCustomer CareAnalysis
Experience
District Sales Manager @ General Motors
10/2021 - 9/2022 Customer Care Representative @ Mercedes-Benz USA
10/2018 - 10/2021 Customer Care Rep was the last position held.
Education
Florida International University
12/2024 Bachelor's in Business Management
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