Customer Service
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone.
Professional area
Skills
Client RelationsClient SupportComputer KnowledgeComputer SkillsConfidenceCreative ThinkingCreativityCritical ThinkingCustomer ServiceCustomer SupportFinanceHardworkingHonestyMicrosoft 365Microsoft OutlookMicrosoft TeamsMortgage Servicing PlatformMS Power BIPatiencePaymentsPhone EtiquettePhone SupportSalesforceSoft skillsTeam PlayerTeamworkTime ManagementTroubleshootingUS Mortgage
Education
- Aug 2003- June 2007 General Studies @ Warren Woods Tower High School
Experience
- July 2020 Customer Experience Center @ Flagstar Bank
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