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About Me

Hard-working, fast learning professional looking for opportunities to challenge and grow my experience in the customer success and professional services field. Willing to learn new skills, work in fast-paced environments, and work with excellent teams to ensure high quality delivery of services.

Skills

Communication SkillsProject ManagementProblem SolvingCustomer ServiceAnalytical SkillsOrganizational SkillsSaaSCollaborationMicrosoft OfficeDockerAzureCustomer SuccessLinuxClient Relationship ManagementConsultingConflict ResolutionCreative ThinkingActive ListeningFast LearnerPatience

Experience

Senior Deployment Specialist @ Everbridge
2023
Deployment Specialist @ Everbridge
2020 - 2023
Technical Support Engineer @ Everbridge
2018 - 2020
Technical Support Engineer @ Blackduck Software
2016 - 2018
Dedicated Support Engineer @ RSA
2015 - 2016

Education

University of Rhode Island
2008 - 2012

Bachelor of Science in Business Administration

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