Admin And Clerical/ Medical Assistant

• Maintained calm demeanor during high-volume periods and special events.
• Maintained clean and organized workspace, enabling coworkers to locate
resources and product.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Provided customers with product details, coffee blends and preparation descriptions.
• Utilized POS system to receive and process customer payments.
• Consistently maintained high levels of cleanliness, organization, storage and
sanitation of food and beverage products to ensure quality.
• Memorized official and off-menu coffee and tea preparations.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Followed health, safety, and sanitation guidelines to pass state inspections.

• Assessed vitals and noted medical information to report changes to nursing staff and physicians.
• Assisted patients with daily activities under nurse’s supervision to provide essential care and emotional support.
• Conducted regular rounds to check on patients’ safety and proactively address issues.
• Recorded patient conditions and vital signs before and after medical operations.
• Documented nursing assessments, treatments and follow-up care to maintain patient
safety and optimize workflow.
• Managed supplies and restocked inventory to promote optimal availability for
patient care.
• Answered patient call signals and signal lights to determine patients’ needs.
• Documented information in patient charts and communicated status updates to
the lead nurse.

• Answered and directed incoming calls using a multi-line telephone system.
• Served visitors by greeting, welcoming, and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts.
LANDRIE WHITAKER
[email protected] 817-676-5636 Fort Worth, TX 76114
• Coordinated pick-up and delivery of express mail services.
• Protected clients’ rights by maintaining confidentiality of personal and financial
information.
• Greeted customers, answered general questions, and directed them to appropriate
locations.
• Maintained daily calendars, set appointments with clients, and planned daily office
events.