High-energy manager passionate about developing a deeper understanding of the customer’s strategic objectives. Known for being a disciplined thought leader with a strong track record for personal and team growth, lead generation, building partnership and business development strategies, as well as expanding new business relationships to further increase customer satisfaction and operational execution. I excel in introducing new and innovative services/creative solutions for company growth to achieve greater customer conversion and retention.
Built, managed, and coached a team of 9 Account Managers to focus on expanding business relationships with key clients, old and new to achieving quota. Accountable for onboarding, OKR/KPI attainment, Salesforce training, lead generation, qualification, pipeline management, client demos/pilots and email/marketing campaigns to maximize the value or our partnerships.
• Successfully increased B2B Sales & Partnerships form $0 to $8M. Led team in sales as the #1 sales representative generating over $1.8M in the first 12 months exceeding sales quota by 160%
• Pioneered the creation and roll out of Freshly’s first ever Sales department by inventing product offerings, SaaS solutions, deal structures, buyer personas, client engagement, partner referrals, consumer cobranding & marketing journeys which increased lead generation by 30% quarter over quarter
• Worked with Account team to drive pipeline visibility and growth in the US market by identifying, qualifying, and educating potential clientele via cold calling, talking points, client meetings, pitch decks, live events and show plans, webinars, expos, email campaigning and direct outreach to drive revenue
• Developed and implemented processes, tools and technologies to monitor and evaluate key customer strategies business trends and operational priorities to support new partnerships to increase adoption
• Collaborated with cross-functional teams such as Accounting/Finance, Customer Support, Commercial, Government Affairs, DevOps/Data, Operations, Marketing, Engineering and Legal to ensure a seamless and integrated customer experience from our core program
• Presented to leadership & C-level Execs to review sales forecasts, revenue & strategic opportunities, finance modeling, updates on managing multiple projects and company ROI
Drove sales for DoorDash’s first B2B SaaS department for potential SMB, ERP & Fortune 500 partners in North America by identifying, qualifying, meeting, negotiating & closing corporate partnerships.
• Delivered an average of 21 product demos a week resulting in a 72% conversion rate to lead the team as a 9 time Top Regional Performer of the month
• Retained 60% of customers considering cancellation through proactive engagement and problem solving
• Generated net-new business and lead Account Manager for key client partners exceeding 100+ employees
• Helped lead plans to launch new business opportunities and strategic growth initiatives with collaboration from the management team and other cross functional departments improving adoption of services by 25%
• Own end-to-end execution of a variety of complex deals such as strategic partnerships, cross-selling and negations through deep data analysis and industry trend insights throughout the entire sales life cycle
• Managed relationships with stakeholders to proactively forecast ROI and client growth opportunities
In charge of driving revenue growth by developing and managing strategic accounts, long-term client relationships, and large enterprise accounts for partners. Recruited, hired and managed a team of 11 sales reps while continuing to focus on building our book of business.
• Expanded new territories and new account development in a client facing role through high volume marketing outreach (cold calling/emailing campaigning), LinkedIn messaging, self-prospecting, webinars/events etc.
• Implemented strategic goals for marketing campaigns increasing sales excess of $520,000 in profit
• Provided incremental growth in consultative and direct hire IT staffing, working with C-level executives from mom & pop shops to Fortune 500 Companies such as Microsoft, Exxon-Mobil, and the big four
• Managed and upsold Strategic Accounts by coordinating major projects and expansions with NDA’s/RFI’s/RFPs to provide cost effective solutions for government and state-funded organizations
• Experienced with higher complex deals with various Vendor Management Systems (VMS), Manage Service Providers (MSP) and Procurement divisions
• Negotiated complete sales life cycle including, bill rates, conversion fees, placement fees, profit margins, project expectations etc.
• Director tasked to setting up and attending career fairs, conferences, client meetings, networking events, webinars, and tech meetups to increase company exposure in learning potential clients’ marketing trades/forecasts
Drove partnerships through lead generation by building and maintaining relationships with new and existing companies looking to hire IT candidates and projects via cold calling, emailing, live events, and conferences.
• Managed 110 companies and brought in 45 new accounts in the first 6 months
• Recognized as a Top 10% Account Executive in opening new consultative partnerships
• Established new relationships with dormant accounts, resulting in 25% increase in revenue
• Prospective calling on small, medium, and large businesses in the North Jersey, New York area
• Consulted and met with clients/candidates daily to provide ongoing support and resolve any issue/concern that may arise
• Negotiated pricing, terms of sales, and service agreements to cater to clients’ needs
• Consistently achieved weekly quotas of 450+ calls and 5+ client visits per week
Generated revenue focusing on prospecting net-new accounts for customers & businesses alike to attend events in the arena through aggressive outbound and market campaigning.
• Led the department in meetings scheduled, meetings conducted, and sales exceeding my target goal by 240%
• Responsible for closing the only B2B deal in the department which led me to be the Top Performer for Q2
• Prioritized daily workflows, CRM tracking, demo scheduling, season ticket quotes, and outbound execution in a high energy – fast paced environment making an average of 140 calls per day
• 1st overall selecting of the incoming sales draft class (out of 12 new hires)