As a seasoned IT professional with a strong foundation in finance and compliance, I bring a versatile skill set to the table, encompassing program management, cybersecurity, risk and compliance, and even social media marketing. My expertise extends to Microsoft Office Suite, FastLane, eJacket, PARS, and effective leadership, all of which have propelled me to excel in previous roles, driving team success. Currently, I hold the position of Program Assistant at the National Science Foundation and serve as a Dispensary Compliance Agent at Curaleaf. These experiences have fine-tuned my customer service abilities and honed my capacity to thrive in high-paced environments. Beyond this, I also wear the hat of Owner/Operator at Body by Angel, where I’ve had the privilege of sharing my passion for health and fitness with others. I’m eager to continue cultivating my skills and contribute to the achievements of dynamic teams, making me a valuable candidate for a Program Analyst role.
• Process proposal and award actions independently, following established procedures, and in compliance with GPRA performance standards.
• Perform compliance checking, proposal tracking, filing, and records retirement duties effectively.
• Coordinate logistics for program-related activities.
• Utilize electronic systems such as FastLane, eJacket, PARS, Microsoft Office, and Adobe proficiently. • Demonstrate exceptional customer service and communication skills.
• Collaborate with cluster staff in planning to achieve cluster/division goals, objectives, and deadlines. • Ensure cluster meets its GPRA requirements by having 70% of all proposals DD concurred within 6 months of receipt.
• Provide onsite and virtual support for panel meeting logistics. • Prepare all travel requests in advance.
• Provide courteous and professional administrative support to internal and external staff.
• Guard against fraud, waste, and abuse.
• Seek assignments geared towards applying new skills and competencies acquired through training and developmental activities independently.
• Accepts customer-facing responsibilities, including effectively communicating with customers, peers, and management, developing business driving initiatives, and overseeing all compliance requirements.
• Provides exceptional customer service by providing friendly greetings upon client arrival, assessing their needs, and providing solutions in person and via telephone.
• Documents inventory in adherence to departmental standards and compliance with appropriate laws and policy provisions.
• Drives business operations by performing client outreach and utilizing sales techniques.
• Oversees and adheres to the company loss prevention guidelines and procedures, preventing loss of company assets, and ensuring workplace safety and inventory control.
• Operates as a team player through cross-departmental collaboration, contributing towards the store meeting and exceeding weekly, quarterly, and annual sales objectives and goals.
• Collaborates with the marketing team to develop, strategize, and execute marking and sales proposals, promotions, and campaigns
Owings Mills, MD
• Creating personalized workout routines to improve muscular endurance, flexibility and cardiovascular health.
• Setting fitness goals and monitoring their clients’ progress
• Recommending a nutritionist to give dietary advice and producing plans to help clients eat healthy meals.
• Instructing clients to use gym equipment properly to complete their workout
Baltimore , MD
Manage privacy and data security-related concerns, intellectual property protection issues, and the appropriate use of information technology resources. Active participant in the new security awareness training program, Certified Secure Computer User (C|SCU), published by EC-Council. (Temporary Internship)