I have six years of experience in the tech industry, including Help Desk Analyst 1 and Help Desk Analyst 2, Implementation Analyst, and QC Specialist for a large implementation team. I am a hard worker, a self starter, a great team player, and well versed in many aspects of business, including healthcare and web design, and SEO practices.
Helpdesk Analyst 1- 1/18-11/18
Senior Helpdesk Analyst- 11/18-8/19
Service Desk Engineer- 8/19-3/20
Help Desk Analyst 2- 3/20-8/21
Hello! My name is Brandon – I’m a Customer Success professional with over 8 years of experience in customer-facing roles.
I’m a data scientist with a Ph.D. in Cognitive Psychology and a graduate minor in Computer Science.
Cherise Bullock Cassell is a PMP, CSM, and ITIL-certified Information Technology (IT) Professional with 23+ years of IT experience, inclusive of 18+ years of program / project management experience. She has a history of exceeding client expectations and building solid on and offshore teams.
I am a results-driven full-stack developer with a Bachelor’s degree in Electronic and Electrical Engineering and over 5 years of professional experience. My expertise lies in utilizing cutting-edge technologies such as Node.js, React, AWS, CircleCI, and databases like MongoDB, MySQL, and Postgresql.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
