Remote Empathy Jobs

You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program.

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base.

As a team member, you’ll be on the frontlines of supporting our communities, listening to their feedback, and sharing these insights with other stakeholders to help make the Discord experience the best it can be! If you’re looking for an amazing support team, join us!

The Customer Success Manager (CSM) will play a pivotal role in supporting customer engagement and growth initiatives. You will work closely with customers, ensuring they feel empowered, supported, and successful while using our platform.

Customer Success is absolutely vital to our long-term success and profitability, and to helping o customers achieve their goals. Customer Success Managers at Instructure maintain customer satisfaction and deepen adoption through consultative approaches, problem-solving and providing resources and strategies that support customers as they grow with Instructure’s products.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues.

Gremlin’s sales team is growing, and we’re seeking a passionate Strategic Account Executive to help the company scale. This role will play a vital role in growing and maintaining Gremlin’s customers pipeline.

Astronomer designed Astro, an industry-leading data orchestration and observability platform for data teams. Powered by Airflow, Astro accelerates building reliable data products that unlock insights, unleash AI value, and drive data-driven applications.

You will help define the future of Harness product experiences. You can envision the complex UX landscape of software delivery and can craft an unrivaled experience for our customers while you inspire teams around you to reach higher standards.

As a Senior Software Engineer, Backend on our Identity Engineering Team, you will design, develop and scale critical identity services and middleware that power League’s Platform. You will lead complex projects from discovery to delivery, working primarily with Go, Node.js, MongoDB, Auth0, Github & GCP.