Seasonal Customer Experience

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward.

WordPress VIP, the enterprise division of Automattic, is the world’s leading agile content management platform. Our suite of open solutions and services brings the ease and agility of WordPress to the heart of the largest enterprises in the world.

We are seeking a motivated, results-oriented, forward-looking team player who can help us grow and mature our professional services organization while providing high-touch consultancy services to our clients, focused on driving product adoption, performance, and governance.

As a Clinical Care Navigator,  you’ll be doing the important, meaningful work of managing crises, providing in-the-moment phone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities.

As a CX Technical Representative for the Extended Services team, your role is to troubleshoot Tier 2 issues affecting our customers.

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base.

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base.

Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships and delivering results. You should be highly organized, detail-oriented, and resourceful.

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.

This position is needed to Support Twilio’s phone number customers. Twilio is growing rapidly and seeking Technical Support Engineers to join the Phone Numbers team, supporting our customers’ use of our Console platform, and helping customers manage their Twilio products, services, and accounts.

If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves.

Givebutter’s Customer Success team manages all high-value customer relationships and is broken into two sub-teams: Year One and Retention.

Instructure is a global EdTech leader, serving millions of teachers and students around the world.  Openness is core to who we are. That’s why we partner with over 900 education technology  companies in the largest partner community for any Learner Management System.

We’re looking for an experienced Client Success Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams to manage and constantly improve the customer experience. The ideal candidate is very passionate about customer service and has a natural desire to provide prompt, friendly, helpful, and professional support.

Mid-market Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ up to 4000 employees.