Talent Operations Specialist

Do you have an operational approach and a passion for supporting the organization’s greatest asset – our people? Ferguson has an exciting role for you as a Talent Operations Specialist!

As a member of our Talent Operations team, you will work with HR, Field Leaders, and vendor partners to support and enable our talent processes and programs.

The desired candidate is an excellent communicator, execution oriented, loves working with cross functional teams, and has a solid understanding of talent management processes.

Responsibilities:

• Partner with the Talent Center of Excellence (COE) and other HR functions to support and enable the execution of the HR talent strategy.
• Act as the operational subject matter expert (SME) on talent processes, partnering with COE and HRIS.
• Implement talent processes, designed by the Talent COE, such as performance management & calibration, talent review & succession planning, culture & engagement, assessments & coaching, and onboarding & orientation.
• Ensure components of talent processes run smoothly and are current, to include system testing, reports, communications, knowledge articles, and learning resources.
• Deliver key metrics, reports, and conduct post-project after action reviews of talent processes.
• Support the administration of talent assessments, to include preparing tools for leader debrief sessions.
• Recommend and implement operational efficiency improvements and innovative solutions to established talent processes.
• Partner with the Talent COE and other HR functions to ensure our talent solutions promote a positive user experience and are built with integration, sustainability, flexibility, and maintenance in mind.
• Coordinate annual Performance Management and Calibration processes by leading the project’s Talent workstream, delivering process communication and reporting to executive leadership, HRBPs, and the organization.
• Lead the Associate Engagement Survey and ongoing voice of the associate measures to include process, vendor relationship management, communication and reporting results to the business.
• Assist in the development, tracking, and communication of the annual Succession Planning process
• Support the ongoing skills-based strategy and career pathing initiatives across the business in partnership with Talent COE and functional HR partners.

Location:

This role is approved to be fully remote and can be based anywhere in the United States.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related area of study.
• 2-4 approximate years of experience in Talent Management. Experience required in above list of responsibilities. Talent Acquisition / Recruiter is a different role.
• Proven experience in implementing talent management tools, including experience with Workday, Hogan assessments, and Medallia software.
• Strong project management and organizational skills.
• Self-starter with outstanding verbal and written communication skills.
• Advanced knowledge of Microsoft Office 365 software (Outlook, Excel, Teams).
• Experience working in a fast paced, high-growth company preferred.
• Ability to prioritize many projects at once.
• Ability to develop solid relationships and influence without authority.
• Works well independently and as part of a team.
• Confident, entrepreneurial spirit, who enjoys diving in headfirst.
• Ability to work with all levels of associates, with minimal direction, in a dynamic environment.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$4,799.70 – $7,791.30

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

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