Upgrade to Plus to access advanced job search features.
About Amount
Empowering the future of modern banking.
The Production Support Engineering team plays a key role at Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution following industry best practices. Youβll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms. Β Each day, youβll interact with every aspect of our organization to find the best solution for our partner. Β Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partnerβs SLA requirements.
Team: This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others.
Salary:Β $63,000-$73,000 base salary
Bonus & Equity: Amount employees are eligible for annual performance bonuses and equity grants as part of our commitment to shared success!
Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer
Founded:Β 2020
Employees: 150+
Locations: Chicago (HQ) and US Remote
Funding: Amount has raised $281M in total equity capital since inception, including most recently at a valuation of $1B. Investors include WestCap, Hanaco Ventures, Goldman Sachs, Invus Opportunities, Mastercard, and PSCU
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory βΊ
Personalised job alerts
Set up personalised e-mail alerts about similar remote jobs
For safety tips, see our guides or report this job if any issues arise.
Similar remote jobs in Software Engineering
Amount is hiring a remote Production Support Engineer from πΊπΈ USA
This is a Full Time role.
Jobicy
541 subscribers are already enjoying exclusive, experimental and pre-release features.
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and: