Senior Migration Specialist

Remote from
๐ŸŒ Anywhere
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Job type
Full Time,
Job posted
Apply before
11 Jun 2025
Experience level
Senior
Views / Applies
12345 / 123

About Uscreen

The #1 video monetization platform for entrepreneurs to sell, market, & manage their content.

5.0 Rated

As aย Senior Migration Specialist,ย youโ€™ll lead high-touch, complex customer migrations – working closely with creators and internal teams to deliver a smooth, confident transition to Uscreen. This is a hands-on, client-facing role where youโ€™ll provide a white-glove experience, anticipate needs, and remove friction for customers at every step. Youโ€™ll also help shape future projects by mentoring others and executing on improvements to our internal processes.

๐Ÿš€ย What youโ€™ll do:

  • Own the full lifecycle of assigned customer migration projects, from scoping and kickoff to go-live
  • Translate customer needs and platform data into a clear, actionable migration plan
  • Troubleshoot and resolve technical issues related to data import, billing, or platform setup
  • Communicate clearly and proactively with customers and internal teams throughout the project
  • Contribute to process improvements, templates, communications, ย and team documentation
  • Mentor Junior Migration Specialists through peer QA, feedback, and knowledge sharing
  • Collaborate cross-functionally with Support, Product, and Success on customer-impacting issues

๐Ÿ”ฅย Do you have what it takes?

  • 3+ years of experience in SaaS or technical services, with a focus on customer-facing implementation or migrations
  • Proven ability to manage and execute multiple projects at once, each with varying complexity
  • Strong communicator – organized, clear, and confident with both internal teams and customers
  • A strong sense of curiosity – you love digging in, learning new things, and figuring out how to make things better
  • Passionate about doing meaningful work and being part of a team thatโ€™s building something impactful
  • Comfortable working with spreadsheets, structured data (CSVs), and troubleshooting
  • Able to simplify technical issues for non-technical stakeholders
  • Basic experience with data querying or SQL (or a willingness to learn)
  • Self-starter with strong time management and a bias for action
  • Familiarity with CRM and project tools
  • Available for at least 5 hours of overlap with US Eastern Time

Bonus points if you have:

  • Experience migrating users, content, or billing systems from other SaaS platforms
  • Familiarity with online video platforms or membership-based businesses
  • Understanding of the creator economy, online fitness, or community-driven platforms
  • Basic experience with workflow automation tools like Zapier

Our Commitment to You:

  • We know your worth and we will compensate you competitively.
  • Your growth is our growth! Weโ€™ll provide you with access to best-in-class training and workshops to help you develop and succeed in your role.
  • Itโ€™s a marathon, not a sprint – we make sure you have a clear growth plan to help you get to the next level at Uscreen.
  • 100% Remote โ€“ work from wherever your heart desires, as long as you have access to a stable internet and a conducive workspace.
  • Our flexible, unlimited PTO policy encourages every team member to take the time they need to unwind and recharge.
  • We also offer flexible parental leave.
  • Your home office should be ergonomic and inspirational to help you make some magic. Weโ€™ll give you a generous WFH stipend to help you set one up.
  • And if WFH is not for you, weโ€™re happy to pay for your coworking space!

โœ”๏ธAre you interested in applying?

  • Click the โ€œApply for this positionโ€ button
  • Fill out the short form
  • We will review the applications and email candidates who qualify to set up a first-round interview!

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory โ€บ
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FAQ

What position is Uscreen hiring for?

Uscreen is hiring a remote Senior Migration Specialist from ๐ŸŒ Anywhere

What type of employment does Uscreen offer?

This is a Full Time role.

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