Customer Success Manager – DACH

We are looking for a Partner Renewal Manager to help us grow our revenue base and continue to drive world class retention and renewal rates. This role will partner with our Partner Success and sales teams to maintain and grow our account base.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

Newspack, part of Automattic’s portfolio of products, aims to help small and medium-sized news organizations publish great stories, develop a loyal audience, and find a path to financial sustainability at a time when local journalism faces immense challenges.

You’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with the Growth Sales Team, Client Service support teams, and other cross functional teams to maximize the campaign ROI of our customers.

The Customer Solutions Team is creating an inspired culture, where Specialists don’t just answer questions, but solve problems. We view every interaction as an opportunity to educate and empower our customers.

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities.

PointClickCare is seeking a technically savvy and high-energy professional to fill a Customer Success Executive position in our Emergency Preparedness and Response team.

Luxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Our award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve our clients.

This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team.

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

As a Care Navigator, you’ll be doing the important, meaningful work of managing crises, providing in-the-moment telephone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities.

You’ll manage the execution of advocacy initiatives including customer reference library, success stories, peer reviews, event participation, and community engagement. This role works cross-functionally with teams across Sales, Customer Success, Marketing, Partner, and Product to ensure our strongest customer relationships and stories are activated across the business.

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities.

We’re looking for an organized, curious, empathetic, and self-motivated Enterprise Support Specialist to join our team at Branch. What you’ll do Coordinate solutions for customers whose operations depend on PayAdmin and Branch products by troubleshooting technical issues, providing educating moments, and maintaining a feedback loop in order to support customer retention.

The Senior Onboarding Consultant engages customers immediately following the license sale and provides guidance, insights and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Senior Onboarding Consultant completes the Onboarding processes and covers the fundamentals for getting started using the platform.