Contact Center Fraud Risk Manager

Remote from
Poland flag
Poland
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Full Time,
Job posted
Apply before
17 Jul 2025
Experience level
Midweight
Views / Applies
12345 / 123
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

We are looking for a dynamic and strategic Fraud Risk Manager to join our FMS team.

In this role, you will lead fraud prevention efforts, manage operational activities, and support a team of fraud analysts. You will work closely with internal stakeholders to ensure effective fraud mitigation and compliance with regulatory standards.

Responsibilities:

  • Lead and coordinate fraud risk operations across assigned functions
  • Manage and mentor a team of fraud analysts
  • Oversee fraud mitigation strategies and support procedural enhancements
  • Ensure compliance with internal policies and external regulations
  • Collaborate with cross-functional teams to resolve fraud-related issues
  • Monitor performance metrics and fraud trends to inform strategic decisions

Requirements:

  • Bachelor’s degree or equivalent work experience
  • 2+ years of experience in fraud risk, operations, or a related field
  • Strong knowledge of banking operations, fraud systems, and financial products
  • Excellent leadership and team management skills
  • Strong communication and interpersonal abilities
  • Great organizational and project management capabilities
  • Remote night shift (10 pm – 6 am)

If you’re a strategic thinker with a passion for fraud prevention and team leadership, we encourage you to apply with your CV in English.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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FAQ

What position is U.S. Bank hiring for?

U.S. Bank is hiring a remote Contact Center Fraud Risk Manager from 🇵🇱 Poland

What type of employment does U.S. Bank offer?

This is a Full Time role.

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