Regulatory Project Manager

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Regulatory Project Manager to join KLD’s dedicated Antitrust/Second Request team.

The position is responsible for the overall client experience as well as the day-to-day operations and strategic direction of the company’s European Regulatory practice. 

The Regulatory Project Manager’s duties will include a blend of engagement-specific, business development, thought leadership responsibilities in addition to a level of operational oversight. The Snr Regulatory Project Manager is expected to ensure that within the company’s regulatory practice, client expectations are tightly managed, team members advocate for their needs internally, and communicate progress and critical information to the client, delivering on all promises and ultimately, ensure their satisfaction with all services rendered.

Remote, work from home opportunity.

Responsibilities

• Working directly with Business Development and Advisory Services team members in executing Client Service engagements with a high degree of professionalism while demonstrating knowledge of eDiscovery standards and practices.
• Working directly with other company leaders to develop, refine, and execute strategic action plans relative to the company’s European Regulatory offering
• Participating in client meetings as needed in support of Regulatory engagements
• Ability to consult with clients and expertly advise them on best practices in navigating regulatory engagements
• Knowledge and understanding requirements for specific regulatory agencies including, but not limited to
  • European Commission
  • French Competition Authority
  • French Financial Markets Authority
  • German Federal Cartel Office
  • Competition and Markets Authority
  • Financial Conduct Authority 
• Follow outlined Standard Operation Procedures as outlined by KLDiscovery.
• Consult with and advise Clients through the scope of their case regarding eDiscovery workflows, project planning, database setup, etc. consistent with industry best practices and standards.
  • Department of Justice
  • Federal Trade Commission
  • Copyright Claims Board
• Working fast paced deadlines and setting appropriate expectations internally
• Must have a technical understanding of the process of collecting data as well as eDiscovery tools technical understanding of applications commonly used in eDiscovery platforms not limited to the following
  • Deduplication  
  • Predictive coding
  • Advanced analytics
  • Keyword
  • Production Specifications
  • Email Threading 
• Conduct and participate in Custodian Interviews 
• Partner with KLDiscovery Review Managers to ensure all review workstreams are satisfied 
• Partner with KLDiscovery Technologists to ensure all Predictive Coding is appropriately applied 
• Detailed tracking of all data processes from collection to production with thorough and complete reconciliation per company SOP to ensure all data is appropriately accounted for.
• Proactively plan the workflow/requirements of each project with the client to ensure that the client’s expectations are fully understood and achieved.
• Gather requirements from the client and passing the same on to Operations via a work order with proficiency and accuracy.
• Manage the client’s expectations by providing routine detailed status updates and reporting.
• Consistently deliver proactive communication with clients and serve as point of escalation when client issues arise.
• Serve as client advocate to champion the client’s needs internally to ensure that deadlines, project scope and expectations are understood.
• Demonstrate and present KLDiscovery solutions to existing and prospective clients in support of business development efforts.
• Participate in industry/thought leadership events such as conferences, podcasts, “lunch and learns”, etc.
• Maintain expert understanding of our industry and trends and a thorough understanding of all company products and services and technologies.
• Obtain a working knowledge of the companies hosted review platforms 

Qualifications

• 2 plus years of project management, consulting, litigation support or paralegal experience in a top-tier law firm, consulting practice, or vendor
• Must be proficient with the Microsoft office Suite, with a particular emphasis on Excel, Word, and Power Point
• Candidate must have a deep understanding of eDiscovery and the litigation support industry, with specific experience successfully managing antitrust or other regulatory matters.
• Demonstrated success in the management of multiple simultaneous projects.
• Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements.
• Problem-solving, analytical, and organization skills
• Excellent written and oral communication skills
• Must be able to work independently and as part of a team.
• A solid understanding of database design and management, data processing activities and legal document review requirements
• Bachelor’s Degree preferred or equivalent combination of education and experience.

This position does not qualify for VISA sponsorship. This is a remote/work from home opportunity that will require periodic travel.

What We Offer

At KLD we invest in employees and their families by placing their wellbeing first.  We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.  We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 65,000 to 81,375 EUR.

• Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Vacation, Sick, Maternity & Parental Leave, Community Service, and Holidays!
• Medical (Private only) & Life Insurance  
• Defined Contribution Pension Plan 
• Holiday Bonus
• Homeworking Allowance
• Luncheon Scheme
• Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs. 
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. 
• FREE Employee Support Program (ESP) because we all could use a little help and support every now and then. 
• Refer a friend bonus, earn a bonus!  
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees.  

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble – No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Hungry – We all are driven internally to be successful and to continually expand our contribution and impact
• Smart – We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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