Medicare Telesales Agent Trainee

Medicare Telesales Agent Trainee

Job Summary: 

Bloom, the insurance industry’s trusted growth partner, is looking for a resolute individual to qualify, educate, assess, and enroll prospects into the best health plans.  This individual should be comfortable with making outbound calls to our members and identifying sales opportunities. 

We are looking for an exceptional individual who can: 

• Achieve sales goals through generating new sales and cross-selling existing customers. 

• Provide an elevated level of Medicare plan, policy and regulation knowledge required to explain product offerings to prospects.  

• Identify and qualify sales leads generated from a variety of marketing channels.  

• Help advocate for customers by offering carrier products that will meet their needs. 

• Educate prospective customers through a thorough sales consultation. 

• Provide a positive customer experience. 

• High degree of accuracy on call documentation, market analysis and plan opportunities  

• Assist callers quickly and professionally by fielding inbound/outbound calls to sell health insurance plans with Bloom’s sales techniques. 

• Help individuals select the right health insurance plan that fits their needs by applying working knowledge of product plans and general industry information. 

• Provide accurate information to prospects using Bloom's quality and compliance standards. 

• Remain at program approved thresholds for sales production, conversion, and quality assurance each month. 

• Ability to explain complex healthcare concepts in a clear and concise manner to potential customers. 

• Effective negotiation and persuasion abilities to close sales deals. 

• Ability to adapt to changes in healthcare policies and regulations. 

• Flexibility in adjusting sales strategies based on market trends and customer feedback.  

• Comfortable using technology (enrollment tools) and customer relationship management (CRM) systems. 

• Ability to identify client needs and provide suitable solutions. 

• Quick thinking and adaptability when faced with challenges or objections. 

• Be accountable to a sales goal. 

• Perform other duties as assigned. 

Education and Experience: 

• High school diploma or GED. 

• Prior sales experience preferred 

• Meet all requirements to obtain and maintain licensed agent status; Bloom will provide all necessary training and pay for any associated fees to obtain required health insurance licenses as well as license renewal fees while you are employed at Bloom.

Skills and Abilities: 

• Motivated initiative-taker, performance-driven and solutions-oriented mindset 

• Extensive sales acumen  

• Excellent communication, presentation, people skills, and good collaborator 

• A solid understanding of quality assurance as part of the software development process 

• Time management skills and experience working with low oversight. 

• Strong interest in a sales career – sales experience preferred. 

• Confident, motivated individual who works well independently. 

• Able to multi-task, follow through and follow-up. 

• Have excellent verbal and written communication skills. 

What We Offer 

At Bloom, we offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Benefits of working for Bloom include: 

• Competitive compensation 

• Comprehensive health benefits 

• Long-term career growth and mentoring 

About Bloom 

Bloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from Telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.  

Ascend Platform 

Bloom provides advanced enrollment and health activation solutions to the insurance industry through the Ascend platform. Our Ascend platform supports insurance shopping, new member enrollment, and extended engagement that lead to better outcomes for Medicare health plans, brokers, agents, and beneficiaries.  

Bloom is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. 

Avoid Recruitment Fraud

Bloom corresponds with candidates via several communication channels including our secure online application portal. We may also correspond with candidates using email, phone call, or text message. We interview all candidates via phone and/or Microsoft Teams. At least one interview will always precede an offer of employment. We do not send offers of employment to candidates without prior communication.

Bloom does not request confidential banking information, such as checking or savings account numbers and routing numbers, prior to an offer of employment. We will never contact a candidate or potential candidate via email, text message, social media message, Venmo, or another digital payment service to send or request money. In addition, Bloom does not ask for personal-banking access credentials, such as usernames, PIN numbers, or passwords.

We urge all candidates to avoid recruitment fraud by ensuring any and all information you provide to our company is supplied via our secure online application portal. If you are unsure whether or not you are operating on our secure platform or uncertain as to whether or not a communication you've received has come from Bloom, please reach out to [email protected].

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