Sr. Process Assurance System Analyst
The Senior Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within our Connected Living business segment, at the business, process, transaction, and/or application level. Responsibilities include maintaining and creating sites and applications within SharePoint to facilitate the Process Assurance Team’s success in the documentation of processes. You will also be tasked in identifying risks and controls; Managing system related projects within the team; consulting with process owners in completing all of the process documentation, advising the identification of process Risks and Controls and testing the controls in compliance with established controls methodology. The Senior Process Assurance Analyst will additionally support both internal and external audits by facilitating the audit and remediation process while facilitating team trainings as needed. This is remote opportunity.
What will be my duties and responsibilities in this job?
System and Project Management (50%)
SharePoint Sites and Applications
Maintenance and Modifications to existing SharePoint Sites and Applications managed by the Process Assurance Team
Creation of New SharePoint Sites and Applications managed by the Process Assurance Team and various areas of management outside of the team
Regular Monitoring of the SharePoint Sites and Applications to ensure appropriate use is occurring.
Reporting
Design and implementation of reports necessary to the Process Assurance team
Design and Implementation of Reports necessary for areas outside of the process Assurance Team
Projects
Managing Implementation of New Tools for the Process Assurance Team
Assisting with Cross Team Projects regarding new clients, new products, new sites, and new tools
Documentation and Testing of Controls (15%)
Consult with process owners assisting them in the identification and, documentation of business processes and controls.
Quality review documentation that has been submitted by Process Owners to ensure adherence to the documentation templates, standards, and quality as defined by the documentation methodology.
Advise the process/control owners in the identification of Risks and Controls within their processes.
Create test plans for testing the processes and controls.
Quality review and test plans created by analysts within the team, ensuring that the test plans are within the standards and guidelines of the team.
Test controls within the business processes, ensuring that they are designed and operating effectively.
Evaluate control deficiencies and, identify new or enhanced controls which will strengthen the business processes.
Work with management to define risk mitigation action plans to resolve process gaps and monitor remediation on a timely basis.
Maintain a thorough understanding of risk-based internal control requirements and practices.
Monitor and test compliance of internal control standards (Financial and non-Financial).
Facilitate Audits (15%)
Facilitate and lead internal and external audits using the departmental methodology.
Coordinate resources and deliverables for the audit team using the prescribed tools.
Work with the Issue Owners to ensure that the management action plans on the issues are defined.
Facilitate the Remediation process for issues arising out of the audits.
Retest remediated controls prior to the internal or external auditors retesting.
Ensure all data regarding audits is up to date in the databases.
Report on progress of the issues.
Assist in management reporting of Audits and Remediation of issues.
Build Relationships with Business Leaders/Managers (10%)
Develop an understanding of the Assurant Businesses.
Maintain awareness of significant industry, regulatory and business changes across the organization and their potential impact on the established control environment.
Apply listening skills to understand business issues and risks by being responsive to clients.
Coach other members of the team on building relationships.
Department Development (10%)
Ensure that department processes, systems and methodologies effectively and efficiently enable the department to fulfill departmental goals.
Assist in department initiatives, Centers of Excellence and other teams to review and improve department processes, systems and methodologies.
Actively learn and apply knowledge gained through professional development opportunities, including external and internal training.
Mentor colleagues and provide training on professional standards, best practices, tools and strategies for personal and department success.
What are the requirements needed for this position?
BA in Finance, Risk Management, Compliance or a related field, or 6 years’ process control work experience.
Minimum 3-8 years of experience in a medium to large organization or similar work experience.
MS Office including advanced Excel skills
Strong analytical and research skills
Excellent interpersonal and communication skills
Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously
Six Sigma knowledge and experience is a plus
Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally
Additional Tool Familiarity:
What other skills/experience would be helpful to have?
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel?
Ability to travel 20% of the time to other Assurant work sites (Audits, System Implementations, New Client Onboarding, etc.)
#LI-Remote
#AssurantProudSD
Pay Range:
$63,400.00 – $105,800.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Expected application deadline is
07/04/2025
If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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