About the Lead Product Manager (Platform) at Headspace:
At Headspace, we’re on a mission to revolutionize mental health care by ensuring lifelong access to support for everyone.
As the Lead Product Manager on the Platform team, you will define and execute the strategy behind our foundational systems that power partner-facing and internal tooling. You’ll partner across Headspace to build scalable, resilient infrastructure that enhances the experience of our employer and health plan partners, while enabling our internal teams to serve them with excellence. This is a senior product leadership role for a systems-oriented PM passionate about scaling infrastructure, driving strategic alignment, and delivering measurable business value.
What you will do:
- Define and Champion the B2B Platform Vision: Develop and communicate a clear, strategic product vision that supports long-term growth and partner satisfaction.
- Drive Business Planning and Strategic Roadmaps: Own the roadmap for Headspace’s B2B platform, balancing short-term business needs with long-term scalability.
- Deliver Cross-functional Impact: Collaborate with Engineering, Design, Commercial, Marketing, and Care Operations to define, prioritize, and launch impactful platform initiatives.
- Lead Internal Tooling Innovation: Design scalable internal tools that streamline workflows for Customer Success, Sales, and Account Management.
- Advance Data Infrastructure: Partner with Data Engineering and Analytics to enhance the systems that drive enterprise reporting and insights.
- Resolve and Prevent Partner Escalations: Serve as the point of contact for product-related escalations, managing near-term resolutions while driving long-term improvements.
- Measure What Matters: Define success metrics for platform initiatives, evaluate performance, and continuously optimize for impact.
What you will bring:
Required Skills:
- Senior Product Leadership: 5+ years of experience managing complex product areas end-to-end, with a focus on systems and platforms, while being customer facing in a B2B setting.
- Foundational Product Management Expertise: Mastery of prioritization, roadmapping, communication, and stakeholder influence.
- Executional Excellence: Proven ability to drive programs from concept to launch across diverse functions and priorities.
- Technical Acumen: Solid understanding of distributed systems, APIs, data pipelines, and platform architecture. Comfortable engaging deeply with engineering teams.
- Data Fluency: Proficient in using SQL, Amplitude, Looker, or equivalent tools to inform decisions.
- Strategic Stakeholder Management: Strong communication, structured thinking, and a collaborative, customer-first mindset.
- Exceptional Communication Skills: Clear, concise written and verbal communicator, especially in remote-first environments.
- Results Orientation: Track record of shipping product improvements with measurable impact.
Preferred Skills:
- Experience building B2B and B2B2C platforms, especially in digital health, benefits, or HR tech.
- Familiarity with enterprise reporting, onboarding workflows, and marketing automation tools (e.g., Salesforce, Marketo, Braze).
- Background in supporting multiple user personas across complex, layered data systems.
Location:
This is a hybrid role located in our San Francisco or Santa Monica office, working 3 days per week from the office.
Pay & Benefits:
The anticipated new hire base salary range for this full-time position is $156,000-$224,250 + equity + benefits.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.
Headspace participates in the E-Verify Program.
Privacy Statement
All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company’s benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice
