At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple – we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external – driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
JOB SUMMARY: The Product Manager is responsible for leading the lifecycle of assigned products and services. Incumbent will work cross-functionally with marketing, sales, operations, design and engineering teams to define product vision and requirements that deliver innovative solutions that meet market needs and drive business growth.
JOB ROLES AND RESPONSIBILITIES:
1. Define and communicate the product vision, strategy, and roadmap for assigned product and service.
2. Lead cross-functional teams through the full product lifecycle — from ideation to launch and iteration.
3. Gather and prioritize customer and stakeholder requirements. Conduct market research and competitive analysis to identify trends and opportunities. Translate business objectives into clear product requirements.
4. Collaborate with marketing, design, legal, pricing and finance, operations, growth (sales and customer success), product owners, and engineering to coordinate product launches and go-to-market strategies, delivering high-impact products.
5. Monitor product performance and user feedback to iterate based on insights and improve products.
6. Serve as the voice of the customer throughout the product development lifecycle.
7. Plays the role of a market & strategy expert for the designated product or products
8. Provide support to other Company departments as required, to ensure that all processes, documentation, communication, training, administrative, operational and technical support functions are in place prior to product release.
9. Write product/service specifications and document associated policies, procedures and business rules.
10. Contribute to the development of effective marketing and communications plans and analyses, as well as initial customer proposals that promote Company products.
11. Use project management skills to assist with or lead corporate-level strategic projects that enhance the position of the Company in the marketplace.
12. Ensure compliance with HIPPA regulations and requirements.
13. Demonstrate commitment to the Company’s core values.
14. Please note due to the exposure of PHI sensitive data — this role is considered to be a High Risk Role.
15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
16. Collaborate closely with Product Owners in defining vision, aligning roadmaps, and driving product execution. Bridge business goals with technical delivery to ensure impactful outcomes.
17. Able to create business process maps or swim‑lane diagrams that depict “as‑is” and “to‑be” states, highlighting cross‑product dependencies and reusable components.
18. Quickly grasp how changes in one subsystem impact the broader product ecosystem and customer experience.
JOB SCOPE:
The Product Manager works under limited supervision to independently complete job responsibilities. The incumbent possesses and applies knowledge gained through experience and a broad range of knowledge of policies and procedures within the field. The incumbent has significant latitude for unreviewed action and uses independent judgment. Qualifications
JOB REQUIREMENTS (Education, Experience, and Training): * Minimum Bachelor’s degree with preferred major in business or healthcare; or 4 years experience related to healthcare management, marketing, and/or sales
* Minimum 3 years experience in a product management or related role preferred
* Significant knowledge of the strategic and technical aspects of the Company’s products
* Excellent communication, collaboration, leadership, and stakeholder management abilities
* Ability to drive execution cross functionally across the organization. Demonstrated leadership qualities and requisite people skills for forging relationships and driving buy-in to affect the development and launch of new products in accordance with timelines.
* Analytical mindset with the ability to use data to drive decisions, in support of cost-benefit analysis and financial business case
* Experience with product management tools preferred (e.g. AHA!, Confluence, Miro, JIRA)
* Ability to facilitate trainings, workshops, and learning sessions across the organization.
* Ability to create, maintain, update and adhere to product strategy & roadmaps for one or more designated products.
* Ability to read, analyze, and interpret business, technical, legal, or financial reports and documents
* Ability to write reports, business correspondence, procedure manuals, and technical product specifications/documentation.
* Ability to use software, hardware, and peripherals related to job responsibilities, including MS Office
* Ability to work independently as well as part of a team
* Ability to adhere to corporate work ethic standards.
* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.
The salary range for this position is [SALARY RANGE]. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
COMPENSATION
The salary range for this position is 100-120K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental and vision coverage with low deductible & copay
- Life insurance
- Short and long-term disability
- Paid Parental Leave
- 401(k) + match
- Employee Stock Purchase Plan
- Generous Paid Time Off – accrued based on years of service
- WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
- 10 paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.
EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
APPLICATION DEADLINE
We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.
#LI – PS1
