Senior People Operations and Experience Specialist

Remote from: Philippines
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: HR & Recruiting
Employment type: Full Time,
Job posted: 24 Jun 2025
Apply before: 24 Jul 2025
Experience level: Senior
Views / Applies: 12345 / 123

Empowering businesses with AI-driven mental health solutions.

Health, Wellness & Fitness
2019

As our company grows, we’re looking for a Senior People Operations & Experience Specialist to build and scale core HR operations that directly shape a positive, consistent employee experience. This role is the backbone of our people function ensuring seamless execution across the employee lifecycle, from onboarding and payroll coordination to HR systems and compliance.
We need someone who not only thrives in operational excellence but is eager to grow into a strategic partner—someone trusted by both senior leadership members, managers and employees, and ready to co-drive initiatives that foster a thriving, people-first culture. If you’re process-driven, people-centered, and excited to evolve with a scaling organisation, we’d love to meet you.

Lead and manage end-to-end People Operations, ensuring smooth execution of daily HR processes.
Serve as a trusted HR/People point of contact, advising employees and managers on various people-related matters including policies, benefits, and employee relations.
Own the pre-onboarding to offboarding experience to ensure high-quality, timely, and human-centered touchpoints.
Coordinate with internal stakeholders and external vendors for accurate, timely payroll and benefits administration.
Maintain and update employee data across systems (e.g., HRIS, EOR platforms like Multiplier), ensuring accuracy and compliance.
Serve as a trusted HR/People point of contact, advising employees and managers on various people-related matters including policies, benefits, and employee relations.
Support compliance with employment laws and internal HR policies across our operating regions (APAC, Europe, US, and LATAM)
Collaborate on cross-functional HR projects and contribute to strategic initiatives that scale our people operations and enhance employee experience.

Requirements

5+ years of experience in People Operations, HR Generalist, People Partnering or similar roles, ideally within start-up environment
Strong interpersonal and communication skills—empathetic, approachable, and clear
Able to work across functional areas and levels of the organisation
Thrives in fast-paced, growing environments with shifting priorities
Proactive, solutions-oriented mindset with strong problem-solving skills
High proficiency with Google Workspace (docs, sheets, slides) and adaptable to various HR systems
Strong understanding of employment regulations, especially across global regions
Strong attention to detail, organisation, and data accuracy

Nice to Have:

Prior experience with tools like BambooHR/Hibob, Notion, and Slack
Knowledgeable with regulatory and reporting compliance (across diverse APAC/LATAM/Europe/US region)

Benefits

Why You’ll Love Working With Us:

Global company – work in a diverse environment with people from nearly 20 countries
Generous leave policy – time off to rest and recharge
Christmas week off – company-wide break during Christmas, separate from annual leave
Birthday leave – enjoy a day off on your birthday
Quarterly mental health days – one day off every quarter to focus on your wellbeing
Flexible work arrangements – work in a way that suits your lifestyle and goals
Work-life balance – a culture that values personal time and long-term wellness
Medical coverage – comprehensive insurance for peace of mind
Performance bonus – high performance is recognised and rewarded
Development budget – annual allowance to support your professional development
Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials and communities – regular non-work events/activities to connect and have fun together