About ManpowerGroup Greece
We empower the future of work.
Are you always willing to go to the extra mile?
Are you capable of establishing, developing and maintaining positive business and customer relationships?
Do you want to join a rapidly growing company and kickstart your career?
ManpowerGroup Greece, on behalf ofΒ our client, one of the largest BPO companies, is looking for a German Speaking Customer Care Representative.
π Companyβs HQ: Athens
π Working Model: Remote or Hybrid in Greece
ποΈYou will be reporting to: Operations Manager.
What you will do:
Handle customer inquiries via email and chat, giving prompt answers to customer questions.
More specifically:
Β· Provide assistance, resolve complaints, answer questions in the best interest of the customers.
Β· Collect prompt and accurate customer feedback
Β· Follow communication procedures, guidelines, and policies
Β· Keep accurate records of customer interactions and transactions in the CRM system
Β· Address and resolve customer complaints or concerns in a professional and timely manner
Β· Maintain a high level of company product knowledge to effectively answer customer queries
Requirements
What we are looking for:
Β· Native or near-native German speakers
Β· Fluency in English
Β· Clear Communication Skills
Β· Tech savvy/Knowledge of MS office tools
Β· Enthusiastic, patient, empathetic, multi-tasking and communicative
Benefits
Compensation package and Benefits:
π° Competitive compensation
πΈ Rewarding bonus scheme
β Permanent contract
π Private health care benefits
π Daily meal allowance
βοΈ Relocation package for candidates outside Greece
π₯ Recruitment Process:
Β· If youβre interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profileβs requirements to arrange an interview.
Β· As for the next steps, there will be 2 more interviews with the client either in person or online.
(Recommended: For any questions regarding this opportunity, please contact directly Vassiliki Lampri to the following email: [email protected])
You can always check all our German Speaking roles here: https://www.manpowergroup.gr/
#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory βΊ
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
For safety tips, see our guides, and please let us know if you need any assistance.
Create a free account with us to save a history of all jobs you've shown interest in.
You can also continue as a guest if you prefer.
Similar Customer Success remote jobs
ManpowerGroup Greece is hiring a remote German Customer Care Representative from π¬π· Greece
This is a Full Time role.
Jobicy
571 professionals pay to access exclusive and experimental features on Jobicy
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and: