Insurance Specialist

Remote from: USA
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Healthcare & Medical
Employment type: Full Time,
Job posted: 8 Aug 2025
Apply before: 8 Sep 2025
Experience level: Midweight
Views / Applies: 12345 / 123

Stronger Starts Here

Hospital & Health Care
2011

Actively Hiring

OrthoVirginia, Virginia’s largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Insurance Specialist to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.

Position Summary

The Insurance Specialist ensures timely and accurate payment of primary, secondary and tertiary insurance claims assigned and assist patients and others with all billing inquires.

Primary Functions & Accountabilities

Timely follow-up of aged outstanding claims for assigned payer groups
Ensure payer contract compliance by analysis of denials/underpayments. Generate appeals, reconsideration requests or fair hearings based on payer specific guidelines, CCI edits and documentation
Notate billing progress using the required note format in EMR
Respond to daily correspondence and non-payment EOB’s within 3 business days of receipt
Accept incoming calls and assist patients with billing inquiries as scheduled.
Assist patients on site and co-workers within the entire organization with billing inquiries.
Inform Manager of payer issues; noted trends or need for physician coding education.
Facilitate open communication with payer provider representatives for support, guidance and issue resolution as directed by Manager.
Daily analysis and resolution of outstanding insurance accounts receivable

Knowledge, Skills & Abilities

Familiarity with Electronic Medical Record (EMR) Systems; specifically, Allscripts, Centricity, NextGen, Advantix preferred
Experience with outbound business-to-business phone calls
Detailed orientated required for concise, accurate, and standardized note taking (for claim notes, phone call notes, inter-office emails, etc.
Excellent communication and customer service skills
Excellent organizational and time management skills; Ability to multitask in a fast-paced environment
Strong supervisory skills and ability to effectively delegate responsibility
Ability to maintain confidentiality of patient and employee information
Knowledge of basic office equipment, Microsoft Office, and practice management systems

Position Requirements

Bachelor’s degree in business, health management or other related field preferred, or at least five years of experience in medical practice billing and collections with evidence of progressive responsibility
- Experience with practice management software and Microsoft Office skills preferred.
- 2+ years of experience with medical billing
- 2+ years current medical field experience

Apply now >