Job Purpose
Responsible for all aspects of renewal payments. Engages with patent offices, local suppliers, and clients.
About RWS IP Solutions
RWS IP Solutions is the world’s leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign patent filing, IP research and patent renewal services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality.
We help streamline clients’ internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We offer patent renewals and recordals services, as well as the widest range of IP research services on the market. RWS IP Solutions supports its clients throughout the entire IP lifecycle, from concept to commercialisation. RWS clients include many of the world’s best known brands, and 18 out of 20 of the world’s largest patent filers.
For further information, please visit: RWS IP Solutions
Job Overview
Main Duties & Responsibilities
- Responsible for the timely planning and processing of all bulk payments directly with PTOs and local suppliers by following the payment order release dates established within the renewal operating system.
- Responsible for the timely planning and processing of all ad hoc payments directly with PTOs and local suppliers by following the payment order release dates established within the renewal operating system.
- Monitor and track all PTO and local supplier payment order confirmations within timelines set forth.
- Responsible for chasing PTOs and local suppliers for outstanding payment order confirmations within timelines set forth.
- Review and verify all confirmed payments as well as archive the respective statements.
- Ensure that “Payment Completion” is recorded for each renewal confirmed as per processes set forth.
- Maintain payment ledger and collaborate with Finance.
- Prepare monthly budget forecast for deposit account top-ups to be approved by Director of Renewals.
- Understand and maintain payment infrastructure with PTOs.
- Responsible for collecting and uploading Renewal Receipts to renewal operating system.
- In charge of identification and clarification of any payment rejections and discrepancies. Collaborates with Service Account Manager to ensure customer is notified so appropriated actions can be taken.
- Stay up to date on official fee changes and renewal regulations.
- Ensure the highest level of care when working with client data.
- All other duties required to complete role to the highest standard.
- Ensure compliance with policies and procedures and take immediate action by reporting to your supervisor where risk is identified
Key Deliverables
- Prompt and accurate handling of all tasks assigned.
- Understanding of task-tracking and urgency.
- Exceptional project management skills.
- Ability to master the renewals processing platform.
Experience & Skills
- A minimum of five (5) years of experience as an IP renewal payment specialist in the IP industry or in a similar function required. Finance background is a plus.
- High-level attention to detail and excellent command of numbers and calculations.
- Understanding urgency and escalation procedure.
- Good communication skills.
- Exceptional time management skills.
- Planning and organizing.
- Capable of working both with and without supervision, individually and as part of a team.
Life at RWS
Life at RWS – If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
