👋 Hello from the Recruiting Team at Customer.io! We’re looking for a Contract Talent Sourcer who will be the first connection point between Customer.io and the incredible people who may one day join our team. You’ll focus on building pipelines for Revenue & GTM roles—including Sales, Customer Experience, Business Operations, People, and Marketing.
In this role, you’ll partner closely with recruiters and hiring managers to find, engage, and nurture top talent. Your creativity, resourcefulness, and ability to build authentic connections will ensure we’re attracting diverse, high-quality candidates who are excited to learn more about Customer.io.
This role is a great fit for someone who loves the thrill of sourcing, has a knack for uncovering hidden talent, and enjoys helping candidates make a memorable first impression of our company.
What You’ll Do
- Proactively source and build pipelines of passive candidates for Revenue & GTM roles
- Partner with recruiters and hiring managers to understand role requirements and team priorities
- Engage candidates through personalized outreach, social channels, referrals, and creative sourcing strategies
- Screen resumes and conduct initial outreach calls to qualify interest and alignment
- Maintain accurate pipeline tracking and share insights to refine sourcing strategies
- Build and nurture long-term relationships with candidates for current and future opportunities
- Represent Customer.io as the first point of contact, ensuring a thoughtful and inclusive candidate experience
What We’re Looking For
- 3+ years of sourcing or recruiting experience, ideally with a focus on Revenue/GTM roles
- Proven success in engaging passive talent and building pipelines in competitive markets
- Strong knowledge of sourcing tools and platforms (LinkedIn Recruiter, Boolean search, social media, etc.)
- Excellent written and verbal communication skills with a candidate-first mindset.
- Highly organized with the ability to manage multiple pipelines at once.
- Collaborative, adaptable, and energized by connecting people to opportunity.
Nice-to-Haves
- Experience in a high-growth SaaS or tech company.
- Familiarity with Greenhouse and Gem
Why You’ll Love Working Here
You’ll be at the frontlines of shaping how we grow our team. As a Talent Sourcer, you’ll have the opportunity to get creative in how you find and connect with candidates, build lasting relationships, and make an impact on the success of our GTM teams.
Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
Compensation
We believe in transparency. We are offering a starting hourly rate of $40/hr depending on experience and subject to market rate adjustment. As a contractor, this role is not eligible for benefits.
Our Process
No gotchas, no trick questions – just a clear, human process designed to help both of us make an informed decision.
- 45-minute video call with the Recruiting Manager
- 30-minute call with a member of the Recruiting Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected].
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
