Sales Operations Manager – Business Process

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is seeking a Sales Operations Manager to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power our global sales engine. As a trusted partner to senior leaders across Samsara’s go-to-market teams, you will own and scale critical Run-the-Business (RTB) processes, ensuring our sales organization operates with speed, accuracy, and consistency as we grow past $2B in revenue. This leader will have an outsized impact on the future of our sales organization by delivering long-term, transformative solutions that bring together people, process, and technology across the pre-sales customer journey.
This role is open to candidates residing in Canada.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement.
• Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business.
• Deliver and operationalize Sales Policies by translating strategy into clear, scalable, and auditable processes that create consistency across the field.
• Partner with Salesforce Systems and automation teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization.
• Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years of experience in sales tools management or related roles.
• Proven success in managing tools for large sales teams (1,200+ users).
• Strong project management skills with experience in implementation and ROI measurement.
• Excellent communication and collaboration skills.
• Familiarity with CRM systems, sales automation tools, and productivity software
• Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional

An ideal candidate also has:

• Expertise in Salesforce CRM (Administrator experience a plus).
• Advanced Excel/Google Sheets proficiency.
• Experience in account segmentation, territory planning, and sales operations execution.
• Familiarity with automation tools (UiPath, RPA, Salesforce Flows, etc.).
• Strong communication skills with both technical and business stakeholders.
• Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$93,500—$110,000 CAD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.