Director Technical Product Delivery

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple – we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external – driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: The Director of Technical Product Delivery is responsible for leading engineering teams in the delivery of data platform solutions within Oracle Cloud Infrastructure, including data pipelines, data quality framework, semantic/presentation layer, and orchestration services. The incumbent provides input to make critical business decisions, including staffing and process improvement, and impacts day-to-day operations through the oversight of the technology team. The incumbent operates with considerable latitude for unreviewed decisions and uses an extensive range of knowledge to complete job responsibilities.

JOB ROLES AND RESPONSIBILITIES:

1. Provide Leadership to teams of data engineering professionals that include Data Engineering Managers, Data Engineers, Test Engineers and Data/Business Analyst.
2. Operate as a technical authority within the SAFe agile framework, demonstrating and coaching others in servant leadership.
3. Work with Business Owners, Product Owners, Portfolio Managers and Architects to identify future work and help set up the delivery teams for success.
4. Build and maintain successful relationships with all departments, stakeholders and external customers involved
5. Hire and retain the best talent.
6. Coach teams operate efficiently, to work at a sustained pace.
7. Identify growth opportunities, evaluate risks and provide recommendations to realize benefits.
8. Ensure that the teams adhere to best practices with respect to Technology, Quality, and Process.
9. Responsible for department budget, including resource staffing and technology hosting/license costs, and participation in Technology planning and budgeting.
10. Responsible for the overall stability of the product, work closely with incident management group to deal with Priority incidents.
11. Responsible for administrative duties related to reporting staff such as performance reviews, salary administration etc.
12. Be a champion of Claritev’s core culture; ACTS – (Accountability, Continuous Improvement, Teamwork and Service Excellence)
13. Ensure compliance with HIPAA regulations and requirements.
14. Demonstrate Company’s Core Competencies and values held within.
15. Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.
16. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: The role challenges the incumbent to keep the needs of external and internal customers as a priority when making decisions and taking action. This role implements decisions which will directly impact profitability. Has regular interactions with employees and leaders in own department, decision makers for client, clients, and other functions within the company. This is a people management job with authority for all HR actions (hiring, firing, discipline, training, etc.)

Qualifications

REQUIREMENTS (Education, Experience, and Training):

• Education: Bachelor’s Degree preferred, or 4 equivalent years of related experience.
• Experience:
  • 4+ years of technical product delivery experience as part of a scrum-agile team.
  • 6+ years of resource management background.
• Cloud & Data Technologies:
  • Expertise working with data technologies in modern cloud environments, including but not limited to OCI, AWS, and Azure (specific technologies to be detailed).
  • Proven experience evaluating and integrating modern data frameworks and tools such as Kafka, Hadoop, and Delta Lake into enterprise architecture.
  • Hands-on experience implementing scalable ETL/ELT workflows for structured and unstructured data sources.
  • Extensive experience designing and optimizing Spark-based data processing pipelines (batch and streaming), with strong proficiency in enabling dynamic scaling and resource optimization on distributed computing clusters.
  • Demonstrated ability to drive adoption of event-driven and microservices-based architectural patterns across distributed systems.
• Data Management & Governance:
  • Deep understanding of monitoring and optimizing data workloads, ELT/ETL pipelines, data orchestration, data storage, data modeling, data quality, and data security/compliance.
  • Deep expertise in performance tuning, fault tolerance, and workload management best practices for large-scale data environments.
• Healthcare Domain Knowledge:
  • Strong knowledge of the healthcare industry.
  • Understanding of major workflows, including healthcare claim parsing and processing.
• Soft Skills & Leadership:
  • Strong communication skills (oral, written, and listening).
  • Excellent project management, analytical, organizational, interpersonal, prioritization, multi-tasking, and planning skills.
  • Ability to develop and maintain collaborative relationships across the organization.
  • Skilled in facilitating teams and client relationships to satisfy needs and identify improvements.
  • Commitment to customer service excellence and consistent follow-through.
  • Ability to manage multiple simultaneous projects, with continuous evaluation and reprioritization as business needs change.
  • Effective in presenting information and responding to questions from internal and external stakeholders.
  • Flexibility and creativity in problem-solving and identifying process improvements.
  • Strong business owner mindset, with the ability to anticipate business needs.
  • Ability to adhere to corporate work ethic standards.

COMPENSATION

The salary range for this position is $160-170K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
  • WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

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