Customer Support Agent – Turkey

Remote from
Türkiye flag
Türkiye
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Full Time,
Job posted
Apply before
11 Feb 2026
Experience level
Entry-Level
Junior
Views / Applies
71 / 11

About Expatrio Global Services GmbH

Relocation made easy.

Verified job posting
This job post has been manually reviewed for authenticity and compliance.

Expatrio is an ambitious Berlin-based start-up in the field of Fintech and Edtech and currently has a vacancy for the position as
Customer Support Agent – Turkey (Remote)
Our goal is to make the way to and in Germany as easy as possible for international students. If you want to support us in this goal, then you are exactly right with us!

  • You will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone
  • You will make sure that our customers get excellent customer service
  • Your main tasks will include the verification of documents
  • You will have your own responsibilities and also support our customer support agents with ad-hoc tasks
  • You will work together with our service partners to support our customers
  • You have some experience in customer support
  • You are available full-time 
  • You have strong communication skills and a customer first mindset
  • You are proficient in English and Turkish
  • If you have experience in the banking or health insurance industry, you can easily understand our product, but if you don’t, we are happy to teach you everything you need to know
  • PLUS: Ideally, you already have some experience with helpdesk software (such as Zendesk or similar tools)
  • International, diverse, and intrinsically motivated team
  • Autonomous and progressive work environment with low hierarchies and fast decision-making 
  • Provision of full home office set-up
  • Flexible working hours
  • Individual professional and personal development opportunities
  • Most importantly: The chance to solve an actual problem

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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