POS-17842
Senior Product Designer I
Role Summary
Our mission at HubSpot is to help millions of organizations grow better. As a Senior Product Designer I, you’ll shape the buyer portal platform—one of the most visible and critical surfaces customers use to engage with prospects, customers, and internal teams. You’ll design scalable portal experiences and systems that enable multiple teams to build capabilities supporting the buyer journey, customer support, and billing. This role sits within the Influence Deals product line and focuses on enabling marketing- and sales-assisted deal motions through clear, flexible, and consistent design.
What You’ll Do
- Partner closely with Product Management and Engineering to define and evolve the vision for HubSpot’s buyer portal platform.
- Design scalable portal patterns and systems that support the full customer lifecycle, from acquisition through post-sale experiences.
- Bring strong systems thinking to interaction and visual design to ensure patterns scale across teams and use cases.
- Collaborate cross-functionally across HubSpot to align on shared platform decisions and influence outcomes.
- Prototype, test, and iterate on concepts using research, usability testing, and rapid exploration, including how AI features surface within portal experiences.
- Measure qualitative and quantitative outcomes to continuously refine designs and improve customer and business impact.
- Advocate for a cohesive, high-quality customer experience that balances custom branding flexibility with platform consistency.
What You’ll Bring
Required Qualifications
- Strong product design craft, demonstrated through a portfolio showing interaction design, visual design, systems thinking, and measurable impact.
- Experience designing complex, scalable, or platform-level product experiences.
- End-to-end product thinking with the ability to connect workflows, edge cases, and cross-surface experiences.
- Proven collaboration skills working closely with Product Managers, Engineers, and UX Research partners.
- Customer-centered mindset, using research, feedback, and data to guide design decisions and tradeoffs.
- Growth mindset with openness to feedback and a commitment to continuous improvement.
Nice-to-Have Qualifications
- Experience designing shared systems or platforms used by multiple product teams.
- Familiarity with AI-powered product experiences and interaction patterns.
- Experience supporting customer-facing tools across marketing, sales, or service workflows.
- Comfort influencing design decisions beyond your immediate team.
Which Level Is Right for Me?
We’re hiring across multiple levels—your exact fit will be determined during the interview process as we match your scope, impact, and growth trajectory:
- HUB-4 (Mid-Level): Contributes to impactful journey components while developing fluency in systems and lifecycle thinking.
- HUB-5 (Senior I): Drives medium-to-large journey initiatives independently, delivering polished, end-to-end experiences.
- HUB-6 (Senior II): Owns complex, high-impact journeys across teams with influence beyond immediate scope.
- HUB-7 (Staff): Leads large-scale, cross-product journey initiatives and mentors other designers.
- HUB-8 (Principal): Shapes vision and frameworks for customer journey design at an organizational level.
You don’t need to decide your level on your own—we’ll help you assess as we go.
We Welcome You—Wherever You Are in Your Journey
We know great designers come from many backgrounds. If you’re excited about designing connected, outcome-driven customer journeys and helping businesses grow better, we’d love to hear from you—even if you don’t check every box.
Where You’ll Work
- Location: North America (NAM)
- Work location preference eligibility: Remote
- Time zones supported: EST or CST required due to global team in EMEA
- Travel: Minimal travel
Application Requirements
- No application deadline specified.
- Applications must be submitted in English.
- Resume/CV required.
- Portfolio required (password-protected portfolios are acceptable).
- Cover letter not required.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:$151,200—$226,800 USD
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.
India Applicants: link to HubSpot India’s equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.
