Reporting to the Manager of Procurement, the Senior Contract Specialist will review and process vendor contracts in accordance with PROS’s contracting standards. Whether redlining supplier paper or starting from PROS agreement, you will ensure the right terms are in place for each purchase given business needs and risk. This role partners with all PROS departments through the entire contracting process, including requirements planning, Request for Quote (RFQ) process, negotiating and management of routine to complex purchases. This role will be required to follow all company policies and procedures and maintain compliant procurement folders, spend analytics and other relevant metrics. Performs other assignments, as required.
A Day in the Life of the Senior Contract Specialist – About the role:
· Facilitate all aspects of the purchasing process, including vendor onboardings, vendor management, contract and work order generation, negotiation, non-standard term approval, signatures;
· Handle multiple projects in a fast-paced environment that places a strong premium on ownership, integrity, innovation, and teamwork;
· Coordinate internal client requests to interpret contractual rights and obligations.
· Negotiate a variety of agreements to ensure that terms are consistent with overall business objectives, management priorities, and company policies in coordination with relevant internal subject matter experts, including but not limited to sales, marketing, legal, governance and product management;
· Provide day-to-day support for contract administration and collection efforts, and collaborate on ways to continually improve the contracts administration process.
· Respond promptly to questions related to existing contracts from internal clients;
· Ensure current PROS standard language, including new terms and conditions, is added to all contracts, as appropriate.
· Coordinates with internal clients, legal and governance to review and develop requirements and assists in developing the most efficient RFP and procurement process ;
· Leads supplier negotiations with support from internal stakeholders to obtain the best value for PROS;
· Manages supplier relationships and troubleshoots issues;
· Documents procurement files in accordance with company Procurement policies and procedures.
Required Qualifications – About you:
We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:
· 3 or more years of years of experience in business administration, vendor and contract management, to include contracts with suppliers for business services, deliveries of goods and technology contracts;
· Bachelor’s Degree Required in Finance, Business Administration, Information Technology or Law . Master’s degree is a plus and procurement certifications is preferred;
· Experience with contract management system(s), experience implementing a contract management system a plus;
· You’re knowledgeable in industry-standard technologies, contracting models and industry trends for the teams and commodities mentioned above;
· You have excellent analytical and critical thinking skills;
· You exhibit a high level of motivation, attention to detail, energetic approach to job duties and requirements;
· You’re a self-starter with a high degree of organization skills;
· You have excellent written and verbal communication skills;
· You have a global mindset, with a sensitivity to and willingness to work across cultures and time zones;
· You’re able to work under pressure with tight deadlines.
· Proficiency in English;
Skills & Personal Characteristics:
· Ownership
· Care
· Innovation
Why Join PROS?
PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises.
Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization.
At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally.
Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
PROS Core Values
We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable.
We think creatively to find new paths to success – for our people, our customers and our business.
We are centered on caring for the people, businesses, and communities we serve.
