VIP Travel Consultant (French and Amadeus)

Remote from: Europe, Belgium
Salary, yearly, EUR: 29,000 - 55,000
Department: Customer Success
Employment type: Full Time,
Job posted: 15 Jun 2026
Apply before: 15 Jul 2026
Views / Applies: 15 / 4

About company

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Leisure, Travel & Tourism
2006

Actively Hiring

AI Summary

This is a remote VIP Travel Consultant role at BCD Travel, requiring fluency in French and English, and expert knowledge of Amadeus GDS. The position involves providing high-touch service to executive travelers, handling reservations, and ensuring compliance with travel policies. Candidates should have prior VIP travel experience and strong communication skills. The role offers flexible working, generous vacation, and opportunities for growth. The salary range varies by European country, with a median around 42,000 EUR.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role demands specialized VIP travel experience, advanced Amadeus skills, and bilingual proficiency, making it moderately difficult. The expectation to handle executive clients and complex itineraries increases the challenge.

Salary Analysis

AI Insight The offered salary range (29,000-55,000 EUR) aligns with European market rates for VIP travel consultants, with variations by country. The median of 42,000 EUR is competitive for the required language and technical skills. Candidates may negotiate higher based on experience and location.

Key Skills

VIP Travel Amadeus GDS French Language English Customer Service Travel Policy Multilingual Attention to Detail Problem Solving Communication

Cover Letter Sample

I am writing to express my strong interest in the VIP Travel Consultant position at BCD Travel. With extensive experience in high-end travel management and a native-level command of French and English, I am confident in my ability to deliver exceptional service to executive travelers.

My proficiency in Amadeus GDS and deep understanding of travel policies ensure accurate and efficient handling of complex itineraries. I thrive in fast-paced environments and take pride in providing personalized consultation that exceeds client expectations.

I am excited about the opportunity to join BCD Travel’s global team and contribute to your reputation for excellence. Thank you for considering my application.

Possible Interview Questions

Can you describe your experience with VIP travel and handling complex itineraries?

I have over 5 years of experience managing VIP clients, including corporate executives and high-net-worth individuals. I am skilled in coordinating multi-destination trips with tight schedules, ensuring all preferences are met and contingency plans are in place.

How proficient are you in Amadeus, and can you give an example of using it to resolve a challenging booking?

I am an advanced Amadeus user, with expertise in fare construction and PNR management. For instance, I once rebooked a client on a series of flights after a sudden strike, using Amadeus to find alternative routes and reissue tickets within minutes.

How do you ensure compliance with travel policies while providing a high level of service?

I thoroughly familiarize myself with each client’s travel policy and proactively guide them towards compliant options. I also communicate any policy exceptions clearly to the client and seek approvals when needed, balancing flexibility with adherence.

Describe a time you dealt with a difficult client and how you handled it.

A VIP client was upset due to a last-minute flight cancellation. I remained calm, immediately arranged alternative travel via another airline, and personally followed up to ensure they were satisfied. I also proactively adjusted their hotel bookings to avoid any inconvenience.

How do you stay updated with travel regulations and industry changes?

I subscribe to industry newsletters, attend webinars, and regularly check official sources like TSA and IATA. I also share updates with my team to ensure we all maintain current knowledge.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

VIP Travel Agent (Remote)

Full time, Belgium, Luxembourg, United Kingdom, Netherlands, Poland, Spain, Switzerland

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).

You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.

As a Travel Agent, you will

Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Excellent knowledge and application of travel supplier rules
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

Experience in VIP travel
Working knowledge of the travel industry, policies, procedures, and processes
Strong skills in GDS Amadeus
Strong verbal and written communication skills in English and French

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

Spain: 29,000- 32,000 EUR
Poland: 84,000 – 102,000
Netherlands: 40,000 – 50,000 EUR
Belgium: 47,000-55,000 EUR
Luxembourg: 40,000-55,000 EUR

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

#LI-Remote

#LI-MN1

Apply now >