Service Technician – Rescue Products

Remote from: USA
Salary, yearly, USD: 50,000 - 50,000
Department: Technical Support
Employment type: Full Time,
Job posted: 17 Jun 2026
Apply before: 17 Jul 2026
Experience level: Midweight
Views / Applies: 23 / 3

Protecting Heroes from Heat, Hazard, & Height.

Public Safety
2001

AI Summary

MES is hiring a Service Technician to travel across Oregon, servicing rescue tools and equipment for fire departments. The role involves inspection, maintenance, testing, and repairs of hydraulic and small engine equipment. Candidates need mechanical aptitude, computer skills, and a valid driver's license. MES offers full-time employment with benefits and commission potential. Training and certification are provided.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The job requires mechanical knowledge and troubleshooting, but training is provided, so the difficulty is moderate.

Salary Analysis

AI Insight The offered salary of $50,000 is within the typical range for a service technician in this field, though it is fixed without room for negotiation based on the listing.

Key Skills

Mechanical Aptitude Hydraulics Small Engine Repair Equipment Inspection Customer Service Testing and Diagnostics Inventory Management Technical Documentation Travel Flexibility

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Service Technician position at MES. With over three years of mechanical experience and a passion for supporting first responders, I am confident in my ability to perform inspections, repairs, and maintenance on rescue equipment. My hands-on background in hydraulics and small engine repair aligns well with the role's requirements.

I am comfortable with extensive travel and thrive in autonomous work environments. I understand the critical importance of ensuring equipment reliability for firefighter safety. I look forward to contributing to MES's mission and would welcome the opportunity to discuss my qualifications further.

Sincerely, [Your Name]

Possible Interview Questions

Describe your experience with hydraulic systems. How do you troubleshoot a leak?

I have worked with hydraulic systems in small engines and industrial equipment. To troubleshoot a leak, I first inspect hoses and fittings visually, then pressurize the system and use soapy water to pinpoint the leak. I then replace the faulty component and test the system.

How do you prioritize tasks when you have multiple service requests from different fire stations?

I evaluate urgency based on equipment criticality and response needs. Life-saving equipment gets top priority. I communicate with each station to set expectations and schedule accordingly, ensuring efficient routing to minimize travel time.

Explain a time you had to repair a piece of equipment under a tight deadline. How did you handle it?

Once, a fire department needed their rescue tool back in service for a drill the next morning. I quickly diagnosed a worn seal, sourced the part locally, and worked late to complete the repair. I tested it thoroughly and delivered it on time.

This role requires extensive travel and overnight stays. How do you stay organized and maintain work-life balance?

I plan my routes and schedule ahead, using a calendar to allocate time for travel, work, and rest. Staying in hotels, I ensure I have all necessary tools and parts before leaving. I communicate with my family and maintain a routine to balance work and personal life.

What steps do you take to ensure accurate documentation of service records?

I document each service immediately after completion, noting the equipment condition, repairs made, parts used, and test results. I use digital forms to ensure consistency and store records securely for future reference and compliance.

Description

About Us

Established in 2001, MES is the nation’s largest provider of Rescue Tools, PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.

MES offers a great work environment, professional development, challenging careers, and competitive compensation. MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre-employment screening.

Job Description Summary

Top traits of an MES Service Team Member: Are you mechanically inclined, tech-savvy, customer-focused, organized and motivated by money? We have just the position for you. Municipal Emergency Services (MES) is looking for a service technician to travel (in a company van) to various Fire Departments in the region to perform testing and maintenance on Rescue Tools, Hydraulic Rescue Tools, etc. We will get you trained and certified!

This is a full-time position with full benefits and the potential to earn significant commissions.

MES is the Nation’s largest suppliers of Rescue Tools, personal protective equipment, law enforcement products, and services to the first responder market.

Territory: This position will cover the entire state of Oregon.

Roles and Responsibilities·

Equipment Inspection: Perform routine inspections and functional checks of equipment to verify their readiness and compliance with safety regulations and standards.
Maintenance and Repairs: Conduct maintenance, troubleshooting, and repairs on related equipment, replacing worn or damaged components to ensure proper functionality.
Testing: Conduct tests on units, such as pressure tests, airflow tests, and leak tests, to verify that they meet or exceed manufacturer specifications and industry standards.
Documentation: Maintain detailed records of all inspection, maintenance, and repair activities, including equipment condition, parts replaced, and testing results.
Calibration: Calibrate and adjust equipment to ensure accurate readings and safe operation.
Inventory Management: Manage spare parts and replacement components inventory, ensuring adequate stock for repairs and maintenance.
Customer Service: Interact with customers and end-users, addressing their concerns and assisting with equipment-related issues.

Requirements

Job Requirements:

Attention to detail is critical, this is life-saving essential equipment for Firefighters
Work remotely and maintain a valid driver’s license (REAL-ID is required to work in Federal sites
Good computer skills are essential
Service Technicians must be willing to travel and stay overnight at hotels for remote or large jobs
Be mechanically inclined
Ability to lift items, packages, and containers weighing up to 60 lbs.
Successfully complete a pre-employment drug screen and background check
Candidates must possess a high school diploma/GED

Preferred Experience