About this role.
Collibra is seeking a Senior Customer Engineer to serve as a technical advisor throughout the customer journey, both pre- and post-sale. The role involves mapping solutions to business value, conducting product demonstrations, and advising on data governance, catalog, quality, and privacy. Candidates need over 5 years of sales or customer engineering experience and deep knowledge of data management platforms. The position requires a self-starter who can build trusted relationships and collaborate across teams.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Cover letter sample
I am writing to express my strong interest in the Senior Customer Engineer position at Collibra. With over 5 years of experience in customer engineering and data management, I have successfully guided enterprise clients through complex data governance initiatives. My ability to map technical solutions to business value and build trusted relationships aligns perfectly with the role.
I possess deep knowledge of data cataloging, quality, and privacy platforms, and have delivered impactful product demonstrations and proofs of concept. I am skilled in value-based selling and cross-functional collaboration, ensuring customer adoption and satisfaction. I am excited about the opportunity to contribute to Collibra's mission of empowering data citizens.
Sample interview questions
In my previous role, I worked with a large financial institution that needed to streamline data governance across silos. I conducted discovery sessions, identified their pain points with data lineage, and demonstrated how our data catalog could automate lineage tracking. This resulted in a $500k deal and a referenceable customer.
I start with a business-focused workshop to identify their key data challenges and desired outcomes. Then I design a PoC that addresses those specific scenarios, using their own data when possible. I provide clear documentation and regular check-ins to ensure they see value quickly.
First, I would listen to their concerns and understand the root cause—whether it's technical, cultural, or related to change management. Then, I would demonstrate quick wins, like automating manual processes, and provide training and support. I would also align with internal champions to drive adoption.
I have worked extensively with AWS, Azure, and GCP for deploying data solutions. For example, I assisted a retail client in integrating their data lake on AWS with our governance platform, ensuring proper cataloging and access controls. This required knowledge of IAM, S3, and Glue.
I regularly attend industry conferences, participate in webinars, and follow thought leaders. I also dedicate time each week to hands-on exploration of new tools and features. For instance, I recently completed a certification in data privacy to better advise customers.
Joining Collibra’s Customer Engineering team
We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra’s product and vision to customers and prospects. Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. You will be responsible for the technical relationship with the customer throughout the entire customer journey both pre and post sale. You will fill an essential and highly respected role in the sales organization at Collibra.
Senior Customer Engineers at Collibra are responsible for
- Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements.
- Participating in discovery and driving qualification of new opportunities
- Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs.
- Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
- Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values.
- Building and maintaining strong relationships by acting as a reliable technical subject matter expert for existing customers. This is to ensure product adoption, increase customer satisfaction, and drive renewals.
- Preparing and providing input for functional and technical sections of RFPs/RFQs.
- Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
- Provide advice and feedback to product management and engineering to enhance our offerings.
You have
- 5+ years in a Sales or Customer Engineering or Sales Consulting role.
- Experience in Sales or Customer engineering in Enterprise land and expand motions.
- Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
- Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have set up and/or participated in governance boards.
- Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms.
- A bachelor’s degree or equivalent related working experience is required.
- This position is not eligible for visa sponsorship.
You are
- An effective communicator
- A sales- and customer- focused self-starter with enthusiasm, flexibility, motivation and curiosity
- A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions.
- A collaborative team-player who enjoys working across teams to drive results
- Confident in dispensing knowledge to a highly skilled and experienced audience.
- Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
- Excited about continuous learning and development, and demonstrates the ability to thoroughly understand business needs and align them with technical capabilities.
- Willing to travel up to 30% within the region.
Measures of success
- Within your first month, you will become familiar with Collibra and understand our customer landscape.
- Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
- Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra – educating external and internal stakeholders on features, roadmap, and new use cases.
Compensation for this role
The standard base salary range for this position is $140,000 – $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.
In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.
Benefits at Collibra
Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.
We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.
At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.
With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.
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