About this role.
Datadog is seeking a Partner Solutions Architect to enable and advise channel partners across EMEA on successful adoption of its observability platform. The role combines partner onboarding, technical training, joint planning, demonstrations, proofs of value, and advocacy with internal product and engineering teams. Candidates need strong cloud, DevOps, observability, and platform-adoption knowledge, along with the ability to communicate technical value to both practitioners and business leaders. This is a customer- and partner-facing technical advisory role requiring residence in the EU. The position is well suited to a self-directed solutions architect with experience supporting systems integrators or managed service providers.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would first assess the partner’s service portfolio, cloud maturity, target customers, and existing monitoring capabilities. I would then establish role-based training and certification paths, run practical workshops around priority use cases, and define a joint success plan with measurable outcomes such as certified practitioners, completed proofs of value, and customer adoption milestones. Regular business reviews would be used to identify gaps and continuously refine the program.
For engineers, I focus on faster troubleshooting, unified telemetry, reduced context switching, and practical workflows for detecting and resolving incidents. For executives, I connect those capabilities to reduced downtime, improved customer experience, delivery velocity, operational efficiency, and risk reduction. I tailor the demonstration and success metrics to each audience while maintaining a consistent business narrative.
I begin by aligning on a specific operational problem, the technical scope, stakeholders, data sources, and a time-bound success definition. During the engagement, I prioritize instrumentation, dashboards, alerts, service ownership, and workflows that demonstrate rapid insight into the customer’s environment. I measure outcomes such as time to detect, time to resolve, coverage of critical services, alert quality, and the ability to answer previously difficult operational questions.
I would validate the use case, business impact, technical requirements, and urgency with the partner and customer-facing team. I would investigate available workarounds or adjacent product capabilities, communicate transparent expectations, and document the request clearly for the relevant internal product or engineering stakeholders. I would maintain ownership of follow-up so the partner receives timely updates and the issue is represented accurately in prioritization discussions.
I would assess application architecture, cloud infrastructure, deployment pipelines, container orchestration, configuration management, security requirements, and existing telemetry. I would help the partner establish observability standards across metrics, logs, traces, and user-impact signals, then integrate those standards into delivery and operational processes. The goal would be to give teams reliable visibility throughout migration, release, and ongoing production support.
The Team:
We are Datadog’s in-house product experts. The technical solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
The Opportunity:
The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.
You Will:
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
- Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
- Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
- Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
- Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
You Are:
- Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
- A demonstrable track-record and never-ending passion for learning;
- A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
- Confident presentation skills;
- Must be a current EU resident
- Desired hands-on experience in two or more of the following areas:
- Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
- Public Cloud: AWS, Azure, GCP, or Alibaba
- Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
- Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
- Config Mgmt: Terraform, Ansible, Puppet, Chef
- CI / CD: Jenkins, Gitlab
Bonus Points:
- Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
- Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
- Previous experience with root-cause-analysis, troubleshooting, debugging
Why You Should Apply:
- Generous and competitive global and US benefits
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
About Datadog:
Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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