About this role.
Docplanner is seeking a Senior Engineering Manager to own the Patient Engagement domain while remaining highly hands-on in software delivery. The role is weighted approximately 70% toward coding, prototyping, and establishing AI-enabled engineering workflows, with 30% focused on technical leadership, people management, and organizational influence. The manager will lead an Engineering Manager and 4–6 senior individual contributors, partnering closely with Product and Design on patient-facing engagement, retention, and continuity-of-care outcomes. Success depends on improving delivery speed and quality, mentoring a high-performing team, and demonstrating scalable AI-assisted development practices in a regulated healthcare context. The role is advertised as 100% remote within Poland, with an optional Warsaw hub.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I start with a narrowly defined workflow, such as test generation, refactoring proposals, or documentation, and establish human review, automated testing, and security checks as non-negotiable controls. I measure outcomes such as cycle time, defect escape rate, review quality, and developer feedback before expanding adoption. This allows AI to accelerate routine work while engineers retain accountability for architecture and production decisions.
I would reserve predictable blocks for direct product work and choose high-leverage technical problems that set standards for the team. For management, I would use clear operating rhythms for one-to-ones, planning, performance support, and delegation through the Engineering Manager. The goal is not to become a bottleneck, but to model effective delivery practices and multiply leadership capacity.
I would partner with Product and Design to define the patient problem, expected behavioral outcome, and measurable indicators such as activation, repeat engagement, appointment completion, or retention. I would then deliver small, observable iterations with strong instrumentation, validate results, and scale successful patterns. In healthcare-related journeys, I would also ensure reliability, privacy, accessibility, and clear user communication are built into the solution.
I would first prove the practice in my own team with a clear baseline and transparent results. I would share concrete examples, reusable templates, lessons learned, and live demonstrations, then support interested teams through pairing or office hours. Voluntary adoption is more durable when teams see credible evidence that a practice solves a real problem for them.
I make uncertainty explicit, identify the highest-risk assumptions, and create small experiments that produce evidence quickly. I distinguish reversible decisions from decisions requiring deeper review, while embedding quality controls such as automated tests, observability, peer review, and compliance input into the delivery process. This enables steady progress without treating reliability or user trust as negotiable.
Welcome to the good side of tech 👋
You might have heard about us, but with a different name: Znany Lekarz. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?
Docplanner at scale
We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.
And why should you join us?
Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.
We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we’re 100% remote friendly.
Job Description
Docplanner is fostering the reinvention of product development, specifically transforming how we approach coding with AI. We are looking for a Senior Engineering Manager who will lead this transformation from the front lines, while owning the Patient Engagement area.
This isn’t a hands-off management role. It’s designed for a leader who stays deeply hands-on in the code and pioneers AI-enabled development practices, while leading a small, high-caliber team — one Engineering Manager and a group of 4-6 senior individual contributors. The role is intentionally weighted toward Lead Through Code (≈70%), with the remaining ≈30% split between growing your team and driving technical transformation.
You will be a driver of our AI-powered product development transformation, working directly with code, teams, and the wider Engineering community to fundamentally reimagine how we build patient-facing software. This role is for someone who thrives on being deeply technical while driving organizational change through example, influence, and results, as we reinvent the very nature of coding itself.
The scope is meaningful: Patient Engagement initiatives that directly impact how people interact with their healthcare, focusing on engagement, retention, and continuity of care. These aren’t just features; they’re tools that help real people better manage their health.
What Success Looks Like in 6 Months
Your team is delivering faster and at higher quality, with AI-enabled workflows becoming the default way of working
Your team — the Engineering Manager and engineers reporting to you — are visibly growing, engaged, and raising their own bar
You’re personally shipping — writing code and delivering features at a healthy, steady pace — setting the bar for what good AI-enabled development looks like in practice
Patient Engagement is showing tangible improvements in engagement, retention, and continuity of care
But the real indicator of success? Other teams start knocking on your door. They want to understand your workflows, adopt your practices, and replicate your results — not in theory, but in ways that actually ship better patient experiences, faster.
What You’ll Do
Lead Through Code (≈70% hands-on)
Solve real patient engagement and continuity challenges through hands-on coding, using cutting-edge AI development tools (e.g. GitHub Copilot, ChatGPT, Claude) to demonstrate new possibilities
Prototype and build solutions that showcase AI-enabled development practices in patient-facing products
Work directly in your teams’ codebases, not just reviewing, but implementing features and architectural changes
Experiment with and establish AI-powered development workflows, then teach others through direct, hands-on demonstration
Drive Transformation & Technical Leadership (≈30%)
Lead a team of one Engineering Manager and 4-6 senior engineers owning their growth, performance, and hiring, and coaching the Engineering Manager to multiply your impact
Partner closely with Product and Design to solve real patient problems end to end
Pioneer new AI-enabled development practices in Patient Engagement, prove they work, then help scale them across engineering
Influence the wider Engineering community by example — sharing what works, partnering rather than mandating, and helping teams adopt AI-enabled ways of working
Track and communicate impact with concrete metrics — delivery speed, quality, developer satisfaction, and product outcomes
What We’re Looking For
In a sentence: someone who can code the future while being passionate about delivering real impact to users and inspiring others to follow.
You bring solid hands-on experience using AI to accelerate software development, improving how code is written, reviewed, and refactored, with strong judgment on when to rely on AI versus traditional approaches.
You’ve been in the trenches of complex software delivery, including regulated environments where quality and reliability matter
People naturally follow your technical lead because you consistently deliver results and raise the bar for those around you
You thrive in ambiguity and enjoy being the first to try something new, figure out what works, and help others navigate the same path
You genuinely enjoy teaching and mentoring, whether through pairing, retrospectives, or helping others level up
You measure what matters and iterate relentlessly, focused on building software that is faster, better, and more impactful
Bonus points if you’ve worked at scale, but we care more about how you think, the impact you drive, and your focus on meaningful user outcomes than the size of your previous company.
Let’s talk money
A salary adequate to your experience and skills.
True flexibility and work-life balance
Remote or hybrid work model with or hub in Warsaw;
Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);
20/26 days of paid time off (depending on your contract);
Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first
Private healthcare plan with Signal Iduna for you and subsidized for your family.
Multisport card co-financing for you to have access to sports facilities across Poland.
Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
Keep growing with us
Free English and Spanish classes.
We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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