About this role.
Luxury Presence is seeking a senior design executive to establish and lead its Product Design discipline for an AI-driven real-estate SaaS platform. The role owns design strategy, customer-experience quality, team development, hiring, and cross-functional influence across Product, Engineering, and GTM. Success is tied directly to platform engagement, weekly active users, retention, and design-team velocity. The leader will introduce AI-native design workflows while maintaining a high bar for craft, operational rigor, and measurable business impact.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would begin with stakeholder interviews, product and customer research, design-team assessment, and an audit of critical workflows and metrics. I would then publish a focused strategy that defines design principles, priority experience opportunities, operating rituals, quality standards, and measurable outcomes, followed by a company-wide rollout with clear ownership.
In a prior SaaS environment, I connected journey research and funnel data to identify friction in a core workflow, then led a cross-functional redesign with staged experimentation. We tracked adoption, task completion, and retention cohorts, which allowed the team to demonstrate that the improved experience drove meaningful engagement gains rather than simply producing a visual refresh.
I treat AI as an accelerator for exploration, research synthesis, content variants, prototyping, and repetitive production work—not as a replacement for customer judgment or craft. I establish approved workflows, quality checks, accessibility standards, and outcome metrics so the team can move faster while retaining accountability for the final customer experience.
I would align design priorities to shared business goals, communicate tradeoffs clearly, and bring customer evidence into planning and decision-making. Consistent operating cadences, transparent design reviews, and joint measurement of product outcomes help turn design into an accountable strategic partner rather than a downstream service.
I hire for complementary strengths, customer empathy, systems thinking, and a high standard of collaboration. I retain talent through clear expectations, meaningful ownership, regular feedback, strong career development, and an environment where designers can see how their work affects customers and company results.
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we’re a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
The Opportunity
Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we’re raising the bar.
We’re looking for a Head of Product Design to define and build the design discipline at LP. You’ll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.
This is not a steady-state role. We’re at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that’s more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.
What You’ll Own
Design Vision and Strategy
Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide
Establish design principles, standards, and a point of view that sets LP apart in the market
Champion the customer’s perspective in every product decision, keeping agent needs at the center
Product Impact
Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs
Own the quality bar for every customer-facing experience
Translate product strategy into design execution that moves the metrics that matter
Team and Org
Lead and develop the Product Design team, building an environment where great designers want to stay and grow
Hire and retain top-tier design talent as the team scales
Build a culture of feedback, craft, and accountability
AI-Driven Velocity
Integrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality
Model AI-native ways of working and coach the team to adopt them
What We’re Looking For
Experience
8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role
Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP
Experience building and scaling design teams, with demonstrated success retaining top talent
Portfolio of work that shows measurable business impact alongside exceptional craft
Leadership and Mindset
Systems thinker who connects design decisions to business outcomes like retention and revenue
Deep ownership mentality: you take responsibility for quality and outcomes, not just output
Cross-functional leader who can earn influence across Product, Engineering, and GTM
Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability
AI-forward: you actively use AI in your design practice and aren’t waiting to be told to
Domain
Genuine curiosity about how real estate professionals work, what they need, and what earns their trust
Experience designing for complex, data-rich, or workflow-heavy products is a strong plus
Compensation
Please note that the listed compensation range applies to candidates based in the United States.
Additional Information
Join us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages rely on Luxury Presence as a trusted business partner.
Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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