About this role.
Ramp is seeking a senior customer-facing Technical Consultant to support Enterprise and Strategic Enterprise customers using SAP S/4HANA. The role designs scalable finance-system solutions, advises on ERP, HRIS, and API integrations, and resolves complex implementation and configuration blockers. It partners closely with Customer Activation, Account Management, Product, Engineering, Design, and Sales to improve customer outcomes and influence the product roadmap. The position requires deep SAP S/4HANA finance expertise, especially General Ledger, Accounts Payable, cost-center workflows, and multi-entity enterprise environments. Success depends on translating technical architecture into clear business value while operating with significant ownership in a fast-moving fintech environment.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would explain the customer environment, including entities, finance modules, upstream and downstream systems, and key constraints. I would then describe the integration architecture, mapping and reconciliation approach, testing plan, stakeholder alignment, and measurable outcome such as reduced manual work, faster close, or improved data accuracy.
I would first establish the business impact and isolate whether the issue is caused by configuration, authentication, API behavior, data mapping, or workflow design. I would gather reproducible evidence, engage the appropriate internal and customer technical owners, communicate a clear status and mitigation plan, and document the final resolution to prevent recurrence.
I use the stakeholder's business workflow as the starting point and describe the API as a controlled way for systems to exchange the information needed to automate that workflow. I avoid unnecessary jargon, clarify the operational benefits and risks, and use simple examples of what data moves, when it moves, who owns it, and how exceptions are handled.
I would clarify the underlying customer outcome rather than accepting the requested solution at face value. I would assess whether existing configuration or API patterns can meet the need, identify reusable product gaps, quantify impact across customers, and partner with Product and Engineering on a recommendation that protects supportability and platform scale.
I would combine adoption and operational measures, such as time to activation, integration reliability, reconciliation accuracy, exception volume, manual effort eliminated, close-cycle impact, and stakeholder satisfaction. For expansion-oriented accounts, I would also monitor usage of key workflows, realized business value, and readiness for additional entities or integrations.
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
What You’ll Do
Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding S/4HANA integration, configuration, and system design
Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations
Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options
Participate in technical discovery to understand customer S/4HANA environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp’s API
Be a subject matter expert across SAP S/4HANA and Ramp’s accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions
Contribute to internal documentation and tooling that scales Ramp’s ability to support S/4HANA integration use cases across a growing customer base
Influence Ramp’s product roadmap by channeling S/4HANA customer pain points and feedback to the Product and Engineering teams
What You Need
Bachelor’s degree in computer science, engineering, finance, business, or a related field
4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models
Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management
Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp’s largest customers
Advise on non-standard S/4HANA implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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