About this role.
Zuora is hiring a Senior Software Engineer to build and operate scalable enterprise SaaS capabilities for its next-generation Revenue product. The role owns significant features end to end, including architecture, implementation, production support, code review, and technical-debt management. Core work centers on Java or Python services, APIs, SQL and data modeling, distributed systems, and a transition toward cloud-native microservices. This is a hybrid Foster City, California role requiring onsite collaboration three days per week and strong partnership with product and engineering teams. The engineer will also mentor less-experienced developers and apply AI tools across the engineering lifecycle.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would outline the business problem, architecture, interfaces, data model, scaling assumptions, testing strategy, deployment process, and operational metrics. I would also explain a production issue or trade-off I encountered and how feedback from operations informed subsequent improvements.
I would begin with clear domain boundaries and stable API contracts, then model configurable behavior through versioned rules, metadata, and well-defined extension points rather than customer-specific forks. I would use strong validation, auditability, observability, and contract tests to ensure flexibility does not compromise reliability.
I use automated unit, integration, and contract tests; safe CI/CD deployment practices; structured logging; metrics; tracing; alerting tied to user impact; and documented runbooks. I also design for timeouts, retries with backoff, idempotency, graceful degradation, and explicit ownership of operational health.
I first reproduce the workload and inspect the execution plan, cardinality estimates, indexes, joins, locking behavior, and query patterns. I then validate improvements such as indexing, query rewrites, schema adjustments, pagination, caching, or partitioning with realistic data and monitor the production effect after release.
I use AI to accelerate exploration, drafting tests, reviewing edge cases, and summarizing technical context, while retaining engineering accountability for design and correctness. I validate generated output through code review, automated tests, security checks, and adherence to data-handling policies, especially when proprietary customer information is involved.
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
Role Overview
We are looking for a Senior Software Engineer who is motivated to design, develop, test, and operate cutting-edge, highly scalable enterprise SaaS applications, and who can own significant components end-to-end while raising the technical bar around them.
Location & Work Arrangements
This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.
This is not a fully remote position.
Responsibilities
- Work with product management and other engineering teams to design, build, and operate Zuora’s next-generation Revenue product.
- Design and develop highly flexible common components and APIs that enable product customizability and extensibility.
- Own the design and delivery of significant features or components within the team, from design through production support.
- Design and develop application components and services for scale, using modern backend and cloud-native patterns, including microservices, APIs, and event-driven integrations where appropriate.
- Understand the platform needs of other functional areas and provide design and development assistance as required.
- Understand user needs and build products that are intuitive and easy to use.
- Advocate for high-quality software and promote best practices to produce reliable, maintainable, and fault-tolerant systems.
- Participate in and help facilitate design and code reviews, raising the bar on engineering practices, code quality, observability, and testability.
- Mentor mid-level and junior engineers through pairing, code review, and technical guidance.
- Identify technical debt within your area and propose pragmatic ways to address it alongside feature work.
- Help drive Zuora’s transition to microservices and cloud-based architecture.
Qualifications
- BS/MS/PhD in Computer Science, Electrical Engineering, or a relevant degree.
- 8+ years of software development experience specializing in enterprise SaaS software.
- Strong programming experience in Java, Python, or another object-oriented language.
- Strong database and SQL knowledge, including Oracle or MySQL, data modeling, query analysis, transactions, and performance tuning. Plus experience with MongoDB and Redis.
- Experience designing and building web applications, with expertise in related concepts such as web services, SOA, RPC (REST, gRPC, Thrift), and API design.
- In-depth knowledge of common algorithms, data structures, design patterns, and their applications.
- Experience with production software delivery, CI/CD, observability, troubleshooting, and operational ownership.
- Track record of owning features or components end-to-end, from design through production.
- Good verbal and written communication, including the ability to explain technical decisions clearly to teammates and cross-functional partners.
- A demonstrated AI-first approach to engineering, leveraging AI across the design, development, and testing lifecycle to accelerate delivery, and drive impact beyond core areas of expertise.
Nice to Have
- Hands-on experience with Cloud and DevOps technologies (Docker, Kubernetes, Terraform, Kafka, AWS services).
- Experience implementing and operating performant, scalable distributed systems, particularly a SaaS product.
- Exposure to big data and NoSQL technologies.
- Familiarity with web application and UI concepts like AJAX, SPA, and sessions.
- Experience in payments, billing, financial systems, or other high-scale transaction platforms.
- Experience mentoring or coaching junior engineers.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical Insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Base Pay Details
$164,800—$226,600 USD
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